So 2 people have said now that their CALENDAR FINALLY SHOWED UP just now.
Not sure if they will be able to do “targeted” compensation of Days 2+3 or not (specific to just those who had it missing those 2 additional days). Without having people submit Support Tickets ?
Or whether they would be gracious and do the EVERYONE GETS A CAR (sorry Oprah, I mean 2x of EACH of those last 2 days champs). That might be too generous, as it was a lot less people still affected to warrant Dup'ing for everyone who has successfully got them the last 2 days. .
Same here, but the thing is now it shows that Gambit & Gwenpool are "missed", but we couldn't claim them because of this bug. Will there be a compensation?
Hey I received early bird reward promocode on 12/12/2024 from that day I'm trying to use it in the store but it's showed as code expired , I had been trying since I received the code it shows code expired what to do
Hey I received early bird reward promocode on 12/12/2024 from that day I'm trying to use it in the store but it's showed as code expired , I had been trying since I received the code it shows code expired what to do
That's not what this thread is about.
But, was that for Knull or Mojo, that came in unique email codes ? By now I imagine maybe they will have expired.
Did you give that code to someone else to use (friend, etc) ? Could only be used once, for single account. **that would be my guess, if it said Expired, instead of “Invalid” which might have been if you typed it wrong. And did it always say “Expired” from very first time you tried, right after getting in email ? Or did you wait too many days after getting it, so maybe expired before you even tried the first time ?
The calendar ended and we got no compensation or replied to the tickets
Ok, the Kabam support answered my ticket yesterday and solved the Problem in time. I've got the missing champions directly on my account.
***So, anyone else still missing GAMBIT and GWENPOOL, might be that you all have to individually Submit a Request to Kabam Support, saying you never got those from the Day 2+3 of 10x Calendar.
Hey I received early bird reward promocode on 12/12/2024 from that day I'm trying to use it in the store but it's showed as code expired , I had been trying since I received the code it shows code expired what to do
That's not what this thread is about.
But, was that for Knull or Mojo, that came in unique email codes ? By now I imagine maybe they will have expired.
Did you give that code to someone else to use (friend, etc) ? Could only be used once, for single account. **that would be my guess, if it said Expired, instead of “Invalid” which might have been if you typed it wrong. And did it always say “Expired” from very first time you tried, right after getting in email ? Or did you wait too many days after getting it, so maybe expired before you even tried the first time ?
I think the code is for mojo I didn't share my code to anyone It shows as code expired from the day I received I had been trying to claim the rewards
For.. Submit Bugs Report Cheating Submit Feedback/Suggestions (on top of the list of support articles)
In addition to the original “Submit a Request” link in the upper right (which, think may still be separate from Submitting a REQUEST for Help on an Account Issue).
So might still need to do the Submit a Request (upper right link) for missing Items/Champs, reversing a purchase, help with changing Account info, etc
Comments
Not sure if they will be able to do “targeted” compensation of Days 2+3 or not (specific to just those who had it missing those 2 additional days). Without having people submit Support Tickets ?
Or whether they would be gracious and do the EVERYONE GETS A CAR (sorry Oprah, I mean 2x of EACH of those last 2 days champs). That might be too generous, as it was a lot less people still affected to warrant Dup'ing for everyone who has successfully got them the last 2 days.
. (sorry for double insert, 2 most recent ongoing threads)
Will there be a compensation?
Bug was reported directly on kabam but no response until now. 😕
It's been 5 days now since I put a ticket and no response
But, was that for Knull or Mojo, that came in unique email codes ?
By now I imagine maybe they will have expired.
Did you give that code to someone else to use (friend, etc) ? Could only be used once, for single account. **that would be my guess, if it said Expired, instead of “Invalid” which might have been if you typed it wrong.
And did it always say “Expired” from very first time you tried, right after getting in email ?
Or did you wait too many days after getting it, so maybe expired before you even tried the first time ?
https://help.kabamsupport.com/hc/en-us/requests/new
I think the code is for mojo
I didn't share my code to anyone
It shows as code expired from the day I received I had been trying to claim the rewards
The main KabamSupport website now has 3 big orange bordered links/buttons for reporting based on 3 different types of requests.
https://help.kabamsupport.com/hc/en-us/categories/360003410932-Marvel-Contest-of-Champions
For..
Submit Bugs
Report Cheating
Submit Feedback/Suggestions
(on top of the list of support articles)
In addition to the original “Submit a Request” link in the upper right (which, think may still be separate from Submitting a REQUEST for Help on an Account Issue).
So might still need to do the Submit a Request (upper right link) for missing Items/Champs, reversing a purchase, help with changing Account info, etc
https://help.kabamsupport.com/hc/en-us/requests/new
** They should probably turn that one into a 4th Orange Link as well (so not hidden in the corner).