The 10 champions drop bug.

The grand 10x10 supply drop champions didn’t appear for me and I’m uncollected. What’s going on kabam.

Comments

So 2 people have said now that their CALENDAR FINALLY SHOWED UP just now.

Not sure if they will be able to do “targeted” compensation of Days 2+3 or not (specific to just those who had it missing those 2 additional days). Without having people submit Support Tickets ?

Or whether they would be gracious and do the EVERYONE GETS A CAR (sorry Oprah, I mean 2x of EACH of those last 2 days champs). That might be too generous, as it was a lot less people still affected to warrant Dup'ing for everyone who has successfully got them the last 2 days.
.

Good thing that I atleast got my calender back. For some reason it shows I missed my login for 3 days, but it was the calender that was missing......

(sorry for double insert, 2 most recent ongoing threads)

Rashkiv

Day 4 - still broken
Just logged in - calendars are now functioning!!

Thank you!!!!

Same here, but the thing is now it shows that Gambit & Gwenpool are "missed", but we couldn't claim them because of this bug.
Will there be a compensation?

TBuchanan24

Finally got the calendar but missed out on gambit and Gwenpool

Thkyw

Aqui voltou... Porém ainda estou sem Gwen e sem Gambit...

Awesomooo

Finally the calendars are functioning but missed out on gwenpool and gambit, any compensation upcoming for all the calendar items missed

GalloFenix

Finally got my calendar! However can’t redeem the last couple champions. Gwenpool and Gambit.

Thkyw

Aqui mesma coisa, sem Gambit e Gwenpool

Postman_23

Same here, missed Gambit and Gwenpool. But i Was logged in since the 12th December.

Bug was reported directly on kabam but no response until now. 😕

Rashkiv

Same here, missed Gambit and Gwenpool. But i Was logged in since the 12th December.

Bug was reported directly on kabam but no response until now. 😕

Exactly the same
It's been 5 days now since I put a ticket and no response

Rashkiv

The calendar ended and we got no compensation or replied to the tickets

Postman_23

The calendar ended and we got no compensation or replied to the tickets

Ok, the Kabam support answered my ticket yesterday and solved the Problem in time. I've got the missing champions directly on my account.

Rashkiv

The calendar ended and we got no compensation or replied to the tickets
Ok, the Kabam support answered my ticket yesterday and solved the Problem in time. I've got the missing champions directly on my account.

I see, I just saw the reply from this morning now but I did get the missing champs yet, I will put a reply and hope I get them too.

Rashkiv

I still got no reply or compensation for the missing Gambit & Gwenpool, anyone who has any update?

Kuberbns

Hey I received early bird reward promocode on 12/12/2024 from that day I'm trying to use it in the store but it's showed as code expired , I had been trying since I received the code it shows code expired what to do

SummonerNR

Hey I received early bird reward promocode on 12/12/2024 from that day I'm trying to use it in the store but it's showed as code expired , I had been trying since I received the code it shows code expired what to do

That's not what this thread is about.

But, was that for Knull or Mojo, that came in unique email codes ?
By now I imagine maybe they will have expired.

Did you give that code to someone else to use (friend, etc) ? Could only be used once, for single account. **that would be my guess, if it said Expired, instead of “Invalid” which might have been if you typed it wrong.
And did it always say “Expired” from very first time you tried, right after getting in email ?
Or did you wait too many days after getting it, so maybe expired before you even tried the first time ?

SummonerNR

The calendar ended and we got no compensation or replied to the tickets
Ok, the Kabam support answered my ticket yesterday and solved the Problem in time. I've got the missing champions directly on my account.

***So, anyone else still missing GAMBIT and GWENPOOL, might be that you all have to individually Submit a Request to Kabam Support, saying you never got those from the Day 2+3 of 10x Calendar.

https://help.kabamsupport.com/hc/en-us/requests/new

Kuberbns

Hey I received early bird reward promocode on 12/12/2024 from that day I'm trying to use it in the store but it's showed as code expired , I had been trying since I received the code it shows code expired what to do
That's not what this thread is about.

But, was that for Knull or Mojo, that came in unique email codes ?
By now I imagine maybe they will have expired.

Did you give that code to someone else to use (friend, etc) ? Could only be used once, for single account. **that would be my guess, if it said Expired, instead of “Invalid” which might have been if you typed it wrong.
And did it always say “Expired” from very first time you tried, right after getting in email ?
Or did you wait too many days after getting it, so maybe expired before you even tried the first time ?

I think the code is for mojo
I didn't share my code to anyone
It shows as code expired from the day I received I had been trying to claim the rewards

Rashkiv

UPDATE: I received the missing Gambit & Gwenpool after putting a new ticket to kabam support explaining the problem

Kuberbns

UPDATE: I received the missing Gambit & Gwenpool after putting a new ticket to kabam support explaining the problem

How to register compain for Marvel champion game send me the link

SummonerNR

UPDATE: I received the missing Gambit & Gwenpool after putting a new ticket to kabam support explaining the problem
How to register compain for Marvel champion game send me the link

TO ALL

The main KabamSupport website now has 3 big orange bordered links/buttons for reporting based on 3 different types of requests.

https://help.kabamsupport.com/hc/en-us/categories/360003410932-Marvel-Contest-of-Champions

For..
Submit Bugs
Report Cheating
Submit Feedback/Suggestions
(on top of the list of support articles)

In addition to the original “Submit a Request” link in the upper right (which, think may still be separate from Submitting a REQUEST for Help on an Account Issue).

So might still need to do the Submit a Request (upper right link) for missing Items/Champs, reversing a purchase, help with changing Account info, etc

https://help.kabamsupport.com/hc/en-us/requests/new

** They should probably turn that one into a 4th Orange Link as well (so not hidden in the corner).