We need to address the Banquet Crystal token point reduction

Normax_XNormax_X Member Posts: 565 ★★★
This post isn't about the rewards or ranked or any of that. I am only dicussing the token points that got changed last minute from 400 to 100. Over the past months, many players, myself included, have invested time and resources into getting tokens with the understanding that they would be exchanged for Banquet crystals and contribute to event points.

However, the sudden addition of a clause AFTER the fact that people farmed using real money in daily deals stating that tickets will now only count for 100 points rather than 400 of the expected points is unacceptable. This decision significantly undermines the transparency we expect from Kabam.

Many players made strategic decisions over months based on the original rules. Retroactively changing these rules feels exploitative and unfair. At minimum, the tickets’ original value be honored for this banquet event, as this was the implicit agreement when players acquired them.

They also said that they decided to allow us to get the superior banquet crystal rather than the intended lower banquet crystal, so we wouldv'e had two issues to deal with here had they not addressed this part early. Which again, did not state in the description that it would give us a lower than expected crystal prior to people spending.

Kabam needs to address this as it quite literally falls within unethical business practice by definition or to put it bluntly, its a scam.

Comments

  • Normax_XNormax_X Member Posts: 565 ★★★

    I don’t know if I’m the only one but I expected this much because it’s always been that way. When purchasing a gbc with units it awards more points then opening one for example reaching a gbc milestone and opening it, which has been an on going thing for a long time. You exchange the token for a gbc which isn’t the same as purchasing and opening one. So I was fully excepting this outcome, soz bud shoulda saved more units :blush:

    "shouldv'e saved more units" I have 21k I'm not arguing for myself it does not affect me whatsoever. I am arguing for the people that had the 400 points in mind and its about the principle. And no claiming a milestone is different. When someone explicitly states that something does X but not Y, it means theres a reasonable chance that people would assume one or the other, meaning there has to be a clear explanation prior to any people spending.
  • Normax_XNormax_X Member Posts: 565 ★★★

    Was it originally stated that the raffle ticket banquet crystals would count as buying and opening an SBC?

    Don't we usually only get the points for buying SBC with units?

    Also, has it been confirmed that token SBCs will not give 400 points?

    Yes, as some ccp members have said they didn't like this *change* and they didn't agree. You are still purchasing one for tokens.
  • Atta_MasterAtta_Master Member Posts: 44

    I don’t know if I’m the only one but I expected this much because it’s always been that way. When purchasing a gbc with units it awards more points then opening one for example reaching a gbc milestone and opening it, which has been an on going thing for a long time. You exchange the token for a gbc which isn’t the same as purchasing and opening one. So I was fully excepting this outcome, soz bud shoulda saved more units :blush:

    Bro u r also literally just trading units for SBC in that sense....it's just a difference of wording....it would have been different case if it was like trade 2 GBC for 1 SBC...but exchanging a token can also be said as buying the SBC with the token....shoulda saved more units doesn't cut it that's not the issue at all here
  • Atta_MasterAtta_Master Member Posts: 44
    dr2ws said:

    If they had stated beforehand you won’t get the full amount of points you’d normally get we would be cool with it, I think it’s all been a bit of a mess really and I would’ve expected a bit more than 100 points, especially to those who paid real money to get those extra tickets, feels like a shot in the foot really.

    Exactly this....to those who got it ny sending real money it is a shot in the foot
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  • VoidnullVoidnull Member Posts: 7
    I think it's done for limite how many point players get form token as 10 token will give 10 gbc now it only give one sbc which gives only 100 points instead of 800
  • Average_DesiAverage_Desi Member Posts: 770 ★★★
    Did there used to be GBC in money deals? Did those give the same points as purchasing with units?
  • DemonzfyreDemonzfyre Member Posts: 22,254 ★★★★★

    Did there used to be GBC in money deals? Did those give the same points as purchasing with units?

    I think during x-mas. There's always the 10 for $50 deal that pops up. But even then, you are actually purchasing them.

    Technically, you aren't purchasing SBCs with tokens since the tokens are just placeholders. They can't give us the crystals early since they aren't available until tomorrow. Those will be like the ones we get from milestones.

    I can see a case for the tokens earned from purchases like daily offers. But since you are buying tokens and trading for a crystal, there's no way to transfer that "value" of which token was traded.

    Essentially they would need 2 versions of the gifting crystals.
  • DrZolaDrZola Member Posts: 9,144 ★★★★★
    To me, it seems like it could go either way. In order to get a single token (assuming you aren’t using *free tickets*), you would have typically spent ~$49.99 per Banquet Crystal token.

    Granted, you got a lot of other stuff for that spend as well, but a significant motivator for folks who purchased Daily specials (for real world currency) was most certainly the Banquet tickets.

    Is it arguable the Banquet tickets were simply *bonuses* dropped into the Dailies? Sure, but they could also be viewed as an inducement to buy more Dailies or as a concrete and integral part of the purchase.

    My conclusion: It would be fair to have the crystals acquired via tokens count as purchased SBCs, but there’s no requirement to do so. It would also have been nice to know all of this explicitly a few months ago.

    Dr. Zola
  • PikoluPikolu Member, Guardian Posts: 7,983 Guardian
    Here's the hard truth OP. Kabam could 100% make the tokens give us more points; however, they would just crank up the points needed for each milestone so we would still have to spend 15k units, and people who didn't get as many tickets now have to spend an extra 300 units per 10 tickets they missed, instead of needing to spend 300 units per 40 tickets they missed. Understanding that, it is better for the playerbase as a whole that the tokens only give us 100 points.
  • DrZolaDrZola Member Posts: 9,144 ★★★★★
    @Pikolu they could have also rewarded some measure of additional points for token-acquired crystals without punishing everyone by raising milestones.

    Not trying to be contrary—but I don’t believe this is as clear-cut a case as others do, and I’d like to think the game team isn’t in the business of punishing Summoners, whether they spend real world money on the game or not.

    Dr. Zola
  • PikoluPikolu Member, Guardian Posts: 7,983 Guardian
    DrZola said:

    Pikolu they could have also rewarded some measure of additional points for token-acquired crystals without punishing everyone by raising milestones.

    Not trying to be contrary—but I don’t believe this is as clear-cut a case as others do, and I’d like to think the game team isn’t in the business of punishing Summoners, whether they spend real world money on the game or not.

    Dr. Zola

    They could have, sure, but I get to talk to kabam devs a lot. Things are balanced around how much they will cost. Deathless she hulk is in a place where you can get it for free by just participating. The solo objectives expect people to be spending 12k units to complete and 7* isophyne is targeted at 15k units. No matter the change to the point structure anywhere, those would likely be constant. You have to look beyond the point values shown and see the actual cost itself.

    Because of that, the illusion of increasing points for tokens is just an illusion, it wouldn't actually help anyone
  • DrZolaDrZola Member Posts: 9,144 ★★★★★
    Pikolu said:

    DrZola said:

    Pikolu they could have also rewarded some measure of additional points for token-acquired crystals without punishing everyone by raising milestones.

    Not trying to be contrary—but I don’t believe this is as clear-cut a case as others do, and I’d like to think the game team isn’t in the business of punishing Summoners, whether they spend real world money on the game or not.

    Dr. Zola

    They could have, sure, but I get to talk to kabam devs a lot. Things are balanced around how much they will cost. Deathless she hulk is in a place where you can get it for free by just participating. The solo objectives expect people to be spending 12k units to complete and 7* isophyne is targeted at 15k units. No matter the change to the point structure anywhere, those would likely be constant. You have to look beyond the point values shown and see the actual cost itself.

    Because of that, the illusion of increasing points for tokens is just an illusion, it wouldn't actually help anyone
    That may be true. But I think the lesson learned is that the game team doesn’t value spend over time (e.g., buying Daily Specials over 3+ months) versus spend all at once (e.g., Banquet).

    To accrue, for example, 50 Banquet tokens, a Summoner would likely spend between ~$2000-2500 (assuming some tokens were acquired via free tickets). That alone could buy a lot more than the mythical 12K unit target.

    No matter what the devs *game economy* calculations might be, that’s a fair bit of cost itself to most people.

    Dr. Zola
  • Bugmat78Bugmat78 Member Posts: 2,391 ★★★★★
    I'm agreeing with @DrZola particularly with the idea they should have made this all known months ago when they introduced the tokens. That was anew mechanic and it needed to be clearly stated how it worked in teh event wrt points.

    If they wanted to have a minimum spend vs the free ones, they should have had superior tokens in the money deals like the dailies vs normal tokens for the banquet & greater banquet crystals, the same way they have two types of sigil credits in the sigil store.

    Give people all the information from the first day of the glorious games packages back in July was it and then let ppl decide if they were spending then or now for the same amount.
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