Hey all. I just wanted to touch base and let you all know that this is still being looked into. We will make sure to post an update as soon as possible. Thank you all so much for bearing with us.
Hey all. I just wanted to touch base and let you all know that this is still being looked into. We will make sure to post an update as soon as possible. Thank you all so much for bearing with us.
I figure this is something that can be fixed with tomorrow evenings update ?
Hey folks. This issue should be resolved now, with Alliances seeing the correct rewards. Is anyone still having this issue?
The issue where rewards were not showing up has now been resolved. However this does not address the fact that we played wars for a week with tier 1 nodes instead of tier 2 nodes and also only receiving rewards for tier 2despite all alliances being in tier 2. I believe we should get some form of compensation for this and could not get support to understand over the course of 3 tickets. Thank you for the reply
This...if the difference is only a couple shards then that’s what it is. It’s the principal of the matter.
I used a lot of items to get through one of the 3 wars. I understand I didn’t have to and don’t expect items/units to be returned to me and that’s fine. (Although I wouldn’t complain if they were returned.)
We won 1 lost 2 of the wars there is no way of really knowing how we would have done had the nodes been the correct ones. The jump in difficulty from 2 to 1 is prettt significant.
Show your customers affected by this a sign of good faith for this past week.
2nd issue also resolved from 20JAN AW.
Problem is that we need to get some proper compensation for Units spending due to Kabam's wrong Node configutation for last 3 AWs.!!!!!!
Open the wrong crystal and you get to keep your champ as well as get a new crystal. Get put in the wrong tier and receive nothing but kabam ignoring you. @Kabam Wolf
Comments
I figure this is something that can be fixed with tomorrow evenings update ?
This...if the difference is only a couple shards then that’s what it is. It’s the principal of the matter.
I used a lot of items to get through one of the 3 wars. I understand I didn’t have to and don’t expect items/units to be returned to me and that’s fine. (Although I wouldn’t complain if they were returned.)
We won 1 lost 2 of the wars there is no way of really knowing how we would have done had the nodes been the correct ones. The jump in difficulty from 2 to 1 is prettt significant.
Show your customers affected by this a sign of good faith for this past week.
As previously mentioned, there were two issues here:
1. Inability to access the rewards screen
2. Some alliances in AW tier 2 and below were forced to play maps with tier 1 nodes.
You've addressed the first issue, but not the more important second issue. Please do so.
Problem is that we need to get some proper compensation for Units spending due to Kabam's wrong Node configutation for last 3 AWs.!!!!!!
It's very disappointed...:(
Look into correcting your mistake please