Store product not received

Comments

• Wasy1 Member Posts: 124 ★

  January 30

  Same

  1
• phillgreen Member Posts: 4,668 ★★★★★

  January 30

  Force close the app and reopen it. Sometimes things don't appear straight away.

  0
• The_pickle_of_doom Member Posts: 5 ★

  January 30

  Will we get a refund or did we just lose our money?

  0
• The_pickle_of_doom Member Posts: 5 ★

  January 30

  phillgreen said:

  Force close the app and reopen it. Sometimes things don't appear straight away.

  I have done that 3 times now

  0
• The_pickle_of_doom Member Posts: 5 ★

  January 30

  Even on the web store I didn’t receive any points for the claimable items, nor the free crystal

  1
• The_pickle_of_doom Member Posts: 5 ★

  January 30

  What do I do?

  0
• DraftPick Member Posts: 2 ★

  January 30

  Same I got Valiant weekly and Valiant daily 2 hours ago from the webstore, still haven't received them in game

  2
• phillgreen Member Posts: 4,668 ★★★★★

  January 30

  The_pickle_of_doom said:

  phillgreen said:

  Force close the app and reopen it. Sometimes things don't appear straight away.

  I have done that 3 times now

  I would probably check you were debited from whatever account you used then open a support ticket. Don't refund the purchase.

  0
• Evanviener300 Member Posts: 1

  May 20

  I personally chased the pack with a premium crystals, 3-6 star crystal but only got premium, 3 and 4 star. Never got my 5 star or 6 star crystal

  0