Hack

BashiqBashiq Member Posts: 15 ★
in Suggestions and Requests
I think there has been a mistake on my part to communicate my whole situation I am really sorry for that I will try to explain everything in detail now to get you guys a better understanding of my situation. I have been playing this game for almost two years it’s been really an interesting period and I really enjoyed every bit of time that I have spend on it. So for it I am really grateful to you guys for making it such a successful and enjoyable game. So now on to the topic I joined my current alliance like one year ago it’s called TPC Clubhouse it’s a family alliance and have two branches I am in TPC 2. We use group me as a communicating app for the game. As u know group me requires email to add members to the group chats. I was an officer in the alliance. Later yesterday we had a disagreement with the officers of the main TPC alliance things escalated more frequently than they were supposed to and it resulted into a big mess. An officer from the TPC alliance targeted two officers of our alliance me and a friend of mine Dkrift. He hacked our accounts and sold our heroes five stars champs and then began to kick member to lock them from alliance quest rewards. When he was in my account he sold my fiver star unduped starlord who was at rank 3 at the current moment and then left the alliance. I want you to investigate this matter and try to find the culprit using ip address if possible because this type of foul behavior should not be tolerated as it is a game enjoyed by all. This situation depressed me a lot because it took me a long time, money and effort to gather those class catalysts basic catalysts and that five star starlord. I will be really grateful if you could restore my starlord to where he was at.
I have submitted this ticket over and over again but no one from the support team helped me please could u help me.

Comments

  • SpeedbumpSpeedbump Member Posts: 1,520 ★★★
    Yep sorry to tell ya, but you aren't getting anything back. My personal opinion.....sounds like you shared account info. So there is the fact that he had your info and now possibly you'll both be banned. Sucky, good luck!
  • BashiqBashiq Member Posts: 15 ★
    Speedbump I didn't shared my account info he hacked it because of a disagreement among the officers of our alliance and then sold my SL
  • HazemHazem Member Posts: 243
    edited June 2017
    Forget about SL and continue ur life :)
  • TheMageHunterTheMageHunter Member Posts: 711 ★★
    edited June 2017
    Lol say that after someone sells ur AQ rooster
  • HazemHazem Member Posts: 243
    Pretty sure that not gonna happen thanks for warning me tho :)
  • Fel_95Fel_95 Member Posts: 347 ★★
    Totally feel you, happened to someone I know too. Sadly, kabam support is stubborn and you won't see anything back, my friend lost weeks contacting support showing proofs but they won't do it.
  • Fel_95Fel_95 Member Posts: 347 ★★
    edited June 2017
    Woolverine314 wrote: »
    This person whom you know for certain hacked your account, is he or she known for hacking skills?
    Where are you getting this information from?

    Having the mail they probably guessed the password or got from someone else. It's against ToS but some alliances do account share when someone goes on holyday or his phone break and so on.
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