Some clarification on the recent ban wave

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Comments

  • Yagami9999Yagami9999 Member Posts: 179
    edited June 10
    At least some of us, stick by our members

    kudos to those who kick players out of alliance when they were wrongly banned for 7 days
    (edit : sarcasm, in case you missed it)
  • Chimera_369Chimera_369 Member Posts: 4
    Wait, how are people getting unbanned? Did they have to submit a ticket or Kabam just checked on the accounts and deemed them mistakenly banned?
  • HancyHancy Member Posts: 3
    My temporary ban got lifted in 3 days.That means they made a mistake give me my compensation @Kabamcrashed
  • JESUSCHRISTJESUSCHRIST Member Posts: 1,914 ★★★★

    Wait, how are people getting unbanned? Did they have to submit a ticket or Kabam just checked on the accounts and deemed them mistakenly banned?

    If you done nothing wrong, send a ticket to customer service and get them to investigate your ban
  • BringPopcornBringPopcorn Member Posts: 9,053 ★★★★★
    Sucks for the people that didn't get unbanned and swear innocence
  • BringPopcornBringPopcorn Member Posts: 9,053 ★★★★★

    Sucks for the people that didn't get unbanned and swear innocence

    Well, if there's a genuine case, sure. We know as much as anyone there's always a plethora of innocent claims. I'm glad they're resolving the erroneous ones. This is why I never form a judgment. I don't have access to the data to tell myself.
    I still think China got screwed 😑
  • WyfhhyWyfhhy Member Posts: 1
    At least compensation be given one Titan and two 7 star crystal
  • GreenAppleGreenApple Member Posts: 3
    Wyfhhy said:

    At least compensation be given one Titan and two 7 star crystal

    This is some cavalier logic
  • ĐRACULAĐRACULA Member Posts: 46
    Do we need to submit ticket as I got banned as everyone was doing to get investigated and ubanned ?
  • ComikhanComikhan Member Posts: 32
    What about alliances affected by incorrect ban. Will this be addressed?
  • IjustcomplainIjustcomplain Member Posts: 14

    Hi everyone. Obviously there is a lot of consternation and confusion right now over the recent bans. I just wanted to clarify a few things.

    As the official post says, playing on a client distributed by anybody other than us or our official partners could get you flagged for a ban. Yes, this means if you sideloaded the game you were likely flagged. Our official partners are Apple, Google, Flexion and Steam. We distribute the game on PC through the downloader at https://playcontestofchampions.com/ Those are the only official channels to get the game, if you used any other means you were likely flagged.

    We tested this algorithm against hundreds of known good accounts without any false positives. Having said that, in any action this big, there might be edge cases that couldn't be accounted for in advance. We are obviously taking these reports seriously and investigating these cases.

    Again, I am not trying to clear anyone's name, nor am I trying to attest all of the following statements are true. However, I have heard a lot about anyone using any form of VPN or from countries that cannot play the game are banned. This is quite worrying. I will no longer be in America during 4th or July, sadly, and that brings to the question of if I want to play the game do I get banned for trying to in another country? Is this against terms of service? I have downloaded the game from App Store, and I trust a lot of other people have downloaded the game from correct resources, heck, I don't think anyone's trying deliberately to access this game when it's perfectly good sitting on your Google Play or Apple store. So again, this has resulted in some bans, and I am quite worried on how to respond to this. I could skip the 4th of July, but if I log on using a VPN and get permabanned because of it I will ask for a full refund.
  • Hunter_Sarc0Hunter_Sarc0 Member Posts: 56
    ALL players should receive this compensation. Alliances have also been harmed.
  • JESUSCHRISTJESUSCHRIST Member Posts: 1,914 ★★★★

    ALL players should receive this compensation. Alliances have also been harmed.

    Yea I agree, AW was affected bcos my alliance member got banned
  • Rodney_Fr0stBit3Rodney_Fr0stBit3 Member Posts: 28
    edited June 10
    My account ws reinstated!
  • Arman0302Arman0302 Member Posts: 7
    I downloaded it directly from the Google Play Store, and it's STILL not unblocked! Why?! I don't understand!
  • Arman0302Arman0302 Member Posts: 7
    I downloaded it directly from the Google Play Store, and it's STILL not unblocked! Why?! I don't understand!
  • Mr_NandanMr_Nandan Member Posts: 63

    If Kabam investigate any ban to be wrongful, Kabam should reverse the ban immediately and compensate those players

    Who cares? 😅 Kabam? Oh man...... Come on, get up, don't sleep 😂🤣
  • DoomanDooman Member Posts: 179
    Arman0302 said:

    I downloaded it directly from the Google Play Store, and it's STILL not unblocked! Why?! I don't understand!

    And where was it downloaded from originally ?

    They're reinstating accounts that might have wrongfully been banned. Not ones that are only trying to log in from a clean version after the fact.
  • DoomanDooman Member Posts: 179

    I was really thinking about quiting the game, 7.5m account, never cheated in my life, did everything in-game 100%, there is basically nothing there for me to cheat for, and I always download the game from play store, yet, I got banned for 7 days.
    Not to mention I didn't know what triggered it, in order to remove this false positive, is it Custom rom? Is it root? Is it YouTube Vanced (YouTube with no ads and picture in picture), game mode? Using VPN all the time?
    I'll have to wait and see what will happen, since I'm still banned till this very moment.
    Karinshi

    Unlocking your bootloader/custom rom would've triggered Google anti-cheat. So that is probably it as it then allows you to mod the game.
  • ZilliaxerZilliaxer Member Posts: 106

    Wait, how are people getting unbanned? Did they have to submit a ticket or Kabam just checked on the accounts and deemed them mistakenly banned?

    If you done nothing wrong, send a ticket to customer service and get them to investigate your ban
    That's useless
  • MalefixMalefix Member Posts: 9
    today it works for me, i am not suspensed anymore. i only got compensation for battleground error.
  • ottogiugnoottogiugno Member Posts: 11
    Dooman said:

    I was really thinking about quiting the game, 7.5m account, never cheated in my life, did everything in-game 100%, there is basically nothing there for me to cheat for, and I always download the game from play store, yet, I got banned for 7 days.
    Not to mention I didn't know what triggered it, in order to remove this false positive, is it Custom rom? Is it root? Is it YouTube Vanced (YouTube with no ads and picture in picture), game mode? Using VPN all the time?
    I'll have to wait and see what will happen, since I'm still banned till this very moment.
    Karinshi

    Unlocking your bootloader/custom rom would've triggered Google anti-cheat. So that is probably it as it then allows you to mod the game.
    I’ve been using custom ROMs on my Android devices for at least 15 years. Throughout all this time, I’ve always played MCOC on devices with custom ROMs. I’ve never used mods or cheats, and I’ve always downloaded and updated the game exclusively through the Google Play Store for over a decade.

    I find the logic behind this ban deeply unfair. Are users being penalized just because they might mod the game, simply because they use a custom ROM? What sense does that make?

    I don’t use a custom ROM to cheat or alter games. If the goal is to protect the integrity of the app, then implement a detection system that actually checks the game itself and identifies users who are running a modified version.

    Punishing all custom ROM users indiscriminately is like expelling a student from an exam just because they might cheat, without any evidence of wrongdoing. It’s a logic based on suspicion, not on facts. And that’s neither fair nor effective.
  • The_leviathan_xThe_leviathan_x Member Posts: 48
    edited June 10
    I mean even if they do the compensation,its shouldn't be like people asking for 7star crystal blah blah,i got my account back and i'm happy for that.

    Also I can finally touch myself to my r4 prowler

  • ZilliaxerZilliaxer Member Posts: 106

    Dooman said:

    I was really thinking about quiting the game, 7.5m account, never cheated in my life, did everything in-game 100%, there is basically nothing there for me to cheat for, and I always download the game from play store, yet, I got banned for 7 days.
    Not to mention I didn't know what triggered it, in order to remove this false positive, is it Custom rom? Is it root? Is it YouTube Vanced (YouTube with no ads and picture in picture), game mode? Using VPN all the time?
    I'll have to wait and see what will happen, since I'm still banned till this very moment.
    Karinshi

    Unlocking your bootloader/custom rom would've triggered Google anti-cheat. So that is probably it as it then allows you to mod the game.
    I’ve been using custom ROMs on my Android devices for at least 15 years. Throughout all this time, I’ve always played MCOC on devices with custom ROMs. I’ve never used mods or cheats, and I’ve always downloaded and updated the game exclusively through the Google Play Store for over a decade.

    I find the logic behind this ban deeply unfair. Are users being penalized just because they might mod the game, simply because they use a custom ROM? What sense does that make?

    I don’t use a custom ROM to cheat or alter games. If the goal is to protect the integrity of the app, then implement a detection system that actually checks the game itself and identifies users who are running a modified version.

    Punishing all custom ROM users indiscriminately is like expelling a student from an exam just because they might cheat, without any evidence of wrongdoing. It’s a logic based on suspicion, not on facts. And that’s neither fair nor effective.
    Identical situation
  • RaidoRaido Member Posts: 12

    I mean even if they do the compensation,its shouldn't be like people asking for 7star crystal blah blah,i got my account back and i'm happy for that.

    Also I can finally touch myself to my r4 prowler

    i just want comp for the 4days double track and thats all...
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