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Purchased 3k units worth of featured crystal in the crystal page on accident

I had 12k+ units saved for the sales tonight and entered the crystal page, finger hit the 3k unit button to purchase 10 featured crystals. I haven't opened them. I have tried to make a ticket but the email address of my MCOC account was deleted by google a long time ago (my account is 10 years old now) so I can't make a ticket because it won't let me log in. Have I literally been scammed or is there any way for this to be resolved on the forums? On the very edge of quitting prior to this anyway so if it can't be resolved I'll call it a day. Thanks for any help

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So my only hope is that someone can help me through the forums
Can’t you sign-up with your current email, then ask support to change email, then ask for the refund?
The speed at which the email issue was resolved is very impressive, and I am very grateful. Now it's the issue of resolving the crystal purchase. Hopefully I can get my 3k units back. One step at a time!