Summoners, we recently encountered an issue with the Alliance Quest Setup Phase Starting Timer that may cause the Setup Phase Starting Timer to display erroneous information, though we are working on a fix for it as quickly as possible. Additionally, if the Setup Phase does not let you plan your days in advance, you will be able to once the Event officially begins on the Alliance Quest Start date.

For clarity, the next Alliance Quest Enlistment Phase will begin on December 5 at 20:00 UTC, regardless of what the in-game timers display.

The next Alliance Quest Start will be on December 6 at 20:00 UTC. This is when Summoners should be able to enter each Map. Thank you for your patience and understanding as we work to resolve this issue.
Alliance War Season Rewards will start to roll out to Summoners very soon. These will take a while to get to everybody, so do not worry if an Alliance Mate receives their rewards, but you haven't yet. We thank you for your patience.

Opening game

Dean9300450Dean9300450 Posts: 85
edited February 2018 in Bugs and Known Issues
Whenever I open the game my device shuts down, this happened after I updated the game


  • Dean9300450Dean9300450 Posts: 85
    This happened after I updated the game
  • Neroa65Neroa65 Posts: 302 ★★
    My device does not shut down, rather it shows a blank screen and nothing else. I've waited up to 20 mins for it to get past this stage, nothing. I was able to run it once by uninstalling the whole thing and reinstalling from scratch like the app was never on my phone. So every time I wanna play Mcoc, I have to remove the app and re-download 500+ mb of data. Kabam please take a look at this.
  • edited February 2018
    Hi Dean9300450! For iOS devices please see our Knowledge Base for steps on how to troubleshoot the issue. You can locate the Android Knowledge Base troubleshooting steps here.
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