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Kabam support is horribly misinformed

MinionofGothamMinionofGotham Member Posts: 17
edited February 2018 in General Discussion
I was logged out of my Game Center while leaving my house. Mostlikely bc I turned off my WiFi to use my phones data. When I logged back in the AQ miniboss black widow I was fightin had full health. I had knocked her health down to 68%. My health at the start of the match was 98%. A bleed node that was still up caused my champ to fall to 43%. My champ was still at 43% while the BW was back to 100%. When I contacted kabam support they emailed me back and said that I had been penalized for running out of time in the match. Which brought black widow to full health. I didn’t run outta time first of all. And second I’ve never been in a fight where running out of time has caused a penalty let alone one where the champ goes back to full health.

Comments

  • Mr_PlatypusMr_Platypus Member Posts: 2,779 ★★★★★
    Sounds like they were right, I know there’s definitely a penalty in AQ/AW for “quitting” or disconnecting mid fight
  • ThawnimThawnim Member Posts: 1,461 ★★★★
    If you get disconnected in the fight you suffer a penalty and chances are that you will be starting the fight. The 50% penalty stinks but it deters those that would exploit doing this for AQ/AW.
  • MinionofGothamMinionofGotham Member Posts: 17
    Whether or not there is a penalty for ppl trying to cheat isn’t the issue. But thank you for making that clear to me. That’s all kabam had to say. But they told me it was a penalty for running outta time in a match. Which never happens. I’ve never seen a penalty for running outta time where the champ you’re fighting goes back to max health.
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