Summoners, we recently encountered an issue with the Alliance Quest Setup Phase Starting Timer that may cause the Setup Phase Starting Timer to display erroneous information, though we are working on a fix for it as quickly as possible. Additionally, if the Setup Phase does not let you plan your days in advance, you will be able to once the Event officially begins on the Alliance Quest Start date.

For clarity, the next Alliance Quest Enlistment Phase will begin on December 5 at 20:00 UTC, regardless of what the in-game timers display.

The next Alliance Quest Start will be on December 6 at 20:00 UTC. This is when Summoners should be able to enter each Map.

Thank you for your patience and understanding as we work to resolve this issue.

connection problem


  • BigTimeBigTime Posts: 246 ★★
    I am having the same thing on IOS. Haven't been able to get in for an hour and a have. Been on both wifi and cell service. Neither works.
  • McBrumMcBrum Posts: 8
    I’m also getting this on my IPhone 8. Started a few hours ago where I can’t log in on network or WiFi. I can connect via my iPad though, so not sure why it’s just my phone.
  • Renegade_DoggyRenegade_Doggy Posts: 358 ★★
    Same thing iphone 8
  • Renegade_DoggyRenegade_Doggy Posts: 358 ★★
    Took two full uninstall and reinstalls, but now am able to connect
  • Crine60Crine60 Posts: 715 ★★★
    Same problem. This has been happening for two weeks now.
  • Same problem can’t log on with iPad on wifi for over half a day. T4 arena might not get finished.
  • Instead of updating the game they shouldd upgrade their servers!!!
  • Kabam LyraKabam Lyra Posts: 2,937 ★★★
    Hi all!

    Below are some troubleshooting steps that you should try which may help to resolve any connection issues:
    1. Try turning airplane mode on and then off
    2. Close out of the app, reboot the device and try logging in again
    3. On iOS, close the app completely, log out of Game Center, open the app again and log-in directly to your Kabam account
    4. Uninstall the game and reinstall
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