**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
We have not set an end-date for the new period, but we will update this banner when we have more information.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
We have not set an end-date for the new period, but we will update this banner when we have more information.
Comments
Having said that, I do think some form of easement would be welcome. 30 minute timers is an easy option, and has a lot of precedent (which is why a lot of people are asking for it, I’d assume). There may well be other options. Expecting us to simply shrug it off is probably doable for most of us, but for those alliances that have to scrape over the finishing line, timewise, this feels a bit harsh. I would assume this is still going to be addressed?
This is happening too frequently. Please get to the bottom of this and tell your programmers to be more careful; i.e. stop playing with the game code outside of a sandbox environment, and fully vet it before scheduled maintenance. Additionally, please stop pulling emergency maintenance right before scheduled maintenance. It makes your team look like they're amateurs.
Lastly, please stop giving generic, party-line responses to errors with the game. If you're genuine in your responses, the user base is going to be much more forgiving in their response to you when something happens. Tell us that a programmer screwed something up, that you've dealt with it, and that it should be fixed in either the next scheduled Tuesday maintenance, or in an upcoming emergency maintenance in the next 48 hours. Don't wait until the next week's Alliance Quest series to fix it; that's unprofessional.
Thank you for your time.
I gotta ask why would this take a week to fix? why dont you just do an emergency maint. and fix it up? reduce timers too while youre at it or something.
I think compensation is needed for everyone to rectify this mistake.
OH and please fire the guy who let this mistake slip!
You do understand the reaction that would occur if they stopped AQ right now, don't you? Lol. It's not just a matter of turning off AQ and removing a Node. There would be more work involved. Which means people would have to wait and the situation would escalate.
This months quest was considerably longer but kabam stated it is just a little longer than usual which is an insult to all of our intelligence.
AQ changes were not recieved well and a lot of people struggled against the Sentinels. I think you probably should have allowed us to test the new aq rather than just dump it and say here you go.
The new offers were also insulting. Seriously 60k to get 20 sig stones.
Mistake after mistake after mistake is having major repercussions. I see a lot of people quitting since the game is getting stale and the community is getting milked. Kabam really needs to start making better decisions since there player base is dropping. Alliances are dropping aq or playing free maps,
To be honest AQ has always been too long and with no hope for seeing the length of time go down is having an effect. AQ should not take 17 hours and to add an extra node to increase the time was not a good idea. The node was programmed in, it did not just appear on its own. Please stop insulting us. Thank you.
People wouldn't be reacting the same if they weren't on one because of the Sentinels. Which is always inevitable when you compound issues. It makes the frustration grow in proportion. It's just a spare move on the Map.
>Can i make a simple request? can you guys hire a new game team cause clearly they are not able to fix bugs on time or catch these things before they get put into the game.
like for the amount of money you guys pull in I dont get why they cant get the job done and yet still take months to fix bugs.
this is to be TAKEN as constructive criticism cause the customer always knows whats best and with the record profits your company racks in a bug should not take months to fix.
I get youre the messenger so please do me a favour and send this up to your upper management cause as a customer I have a right to complain to your superiors.
its sad that a game I love so much can have these many bugs present that affect how we play for this long.
Im not being rude or anything but your company should be doing a lot better with this side of things and need to connect more with the player base.
I have not broken any rules and conduct with my post so please dont ban me for speaking my mind in a respectful manner
-thanks
Even a recent post about how to address communication around bugs with some very simple and workable solutions is given vague - "we are working n it answers"
We do not actually receive answers, we get information that does not really address the core issues of; why is this occurring and how can this occur?
The bug situation is an absolute mess right now for majority of users, there is a thread with over 1.3 responses which has been active since December. Players are right to ask, why are our main concerns not being addressed?
theyve done it before so nothing new here sir
Yes. They've made mistakes before. Computers run by Human Beings are indeed not infallible.
We've had things come up regarding Maps over the years. It's not new. Perhaps not AQ specifically.
I want to give constructive feedback, but how do you provide constructive criticism to people who aren't really listening?
Map 5 is bugged and it is bugged in a way that has a pretty significant impact on the players. I hope, at the very least, that teams running Map 5 today will be credited with full rewards tomorrow regardless if they clear or not.
Also, once this issue was brought to light, why doesn't Kabam send out a message in game to all the players alerting them of the issue? At least then Leaders/Officers can be informed before starting Map 5 and decide if they want to proceed with it or run another map. Yet here we are 7 hours after the OP and there's still NO communication in game.
So wait, by this wouldn't it mean someone had to do all that stuff to put the new node in there on purpose.