We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
Comments
Is it Dungeons event broken the donations things ?
Until Kabam fixes the visual glitch, when your ally member "whip out" their donations, instruct them to do full amount of BC's at once if able.
Letting you know we're still investigating this. We're really sorry it's been a continuous issue, we know how frustrating this can be to monitor.
Device: Samsung s6 Edge plus
Device Operating System: Android 7.0
Mobile Carrier: Vodafone Romania
Cellular or WiFi: WiFi
Game Version Installed: Latest available
Game Mode: Dungeons > Event Quests > Infinity Chaos Beginner > Alliance > Treasury > Donate battlechips
Champions Affected: None
Active Boosts: No
Description of the Issue: The amount of gold, battlechips or loyalty resets to the amount you have donated at that moment.
Steps to reproduce:
1. Boot the title with the latest build available
2. Make a donation of any kind in " Alliance Treasury "
3. Enter any quest and finish it
4. Go to " Treasury " tab and donate gold, battlechips or loyalty
5. Observe that the amount of the gold, battlechips or loyalty has reset to the amount you have donated this time
Addendum:
Please note that i played two dungeons no.4, and then went to event quests and played the event quest " infinity chaos " beginner difficulty, after this i went to donate 1000 battlechips but my amount of battlechips from the treasury reset.
Screenshot or Video:
Sadly i don't have a screenshot before i donated because i didn't had any idea of this issue, but maybe you can check the database to see that i had 29.000 battlechips donated in the treasury. However i took a screenshot before i my battlechips got reset to the amount of battlechips i donated at that moment.
Matt
Definitely something going on
That first pic was SS today while my SS was done on Monday.