Expired T2 alpha during emergency maintenance
As a seasoned summoner with this game i am used to the game crashing every so often. However this last "emergency maintenance" came when i was a couple hours away from having a T2 alpha expire in my stash. I was waiting to see if i could obtain 3k more T4 mystic shards to upgrade a champ i wanted before commiting to another champ just to use my T2 alpha. Of course the game goes down for emergency maintenance during which i tried for 4 hours to log back in to use my T2 alpha before it expired. Obviously i wasnt able to get on and my T2 alpha has now gone to waste. Ive submitted multiple tickets to kabam support only to get the same copy and past [email protected]*#$ response saying theyre "sorry for the inconvenience". Sorry doesnt give me back my T2 alpha i worked so hard for. As someone who has played this game for more than 2.5 years i am outraged they are not even TRYING to help solve my issue. Is it possible to have a conversation with a real person from kabam or will i just keep getting automated responses?