Issue: can't log on

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Comments

  • AidenBenManAidenBenMan Member Posts: 15
    dammit....
  • Titan_A97Titan_A97 Member Posts: 179 ★
    Here's a response I got from an employee:

    Thank you for writing back at us.

    I am sorry to hear that the basic troubleshooting did not resolve your connectivity issue. With regard to this, I have gathered all the information you have provided and forwarded this to our Game Team for review. We will update you once we have received from our Game Team the outcome of your concern.

    We know that by not offering you an immediate resolution to this issue, we may not be alleviating your concerns as you'd hoped. However, we want you to know that our Game Team are working hard to investigate this issue so that you and other players in the community experiencing this issue can login and play Marvel Contest of Champions as soon as possible.

    We appreciate your understanding and patience in this situation.
  • AidenBenManAidenBenMan Member Posts: 15
    If I purchased a Telstra Pre-paid sim, it would work right??
  • linny_456linny_456 Member Posts: 8
    AidenBenMan wrote: »
    If I purchased a Telstra Pre-paid sim, it would work right??

    I logged in with wifi at work, which I think is Telstra, so it should work.
  • solsk11solsk11 Member Posts: 20 ★
    I've had confirmation from virgin it's not them
  • solsk11solsk11 Member Posts: 20 ★
    Since a lot of us don't live in USA I couldn't give a toss about their holidays. You run something internationally you support it internationally
  • solsk11solsk11 Member Posts: 20 ★
    A identification, that should work, but why would u not just use wifi?
  • ZAN667ZAN667 Member Posts: 19 ★
    Don't have WiFi only have data on phone
  • AidenBenManAidenBenMan Member Posts: 15
    Not getting wifi for possibly a few days of MCOC being off. Thats ridic
  • Back for BloodBack for Blood Member Posts: 9
    After several emails to kabam there is nothing they can do and will not be compensated
  • AidenBenManAidenBenMan Member Posts: 15
    Will it be fixed though???????
  • AidenBenManAidenBenMan Member Posts: 15
    I just want to play the game again!
  • NescentNescent Member Posts: 1
    I cant login either, I'm from Australia and it's frustrating. I can't even put in a support ticket
  • solsk11solsk11 Member Posts: 20 ★
    I'm home now and still can't connect on wifi ffs
  • solsk11solsk11 Member Posts: 20 ★
    Blazay, did u get a proper response or just auotmated, all ive had is automated response
  • GuayomanGuayoman Member Posts: 3
    Having issues on 4G too. Im with optus. It was fine this morning until about 7.30 8am. Since then nothing. Works ok in wifi.
  • AidenBenManAidenBenMan Member Posts: 15
    Mine works!!!
  • JuddEllisJuddEllis Member Posts: 3
    Back up guys
  • TigerhalseyTigerhalsey Member Posts: 19
    I'm with optus in Melbourne. I've had the same issue all day, however if I get into a WiFi area the game is fine, as soon as I use cellular it won't connect to the game. However in the last 20 mins I reset my phone and seems to work OK, but I'm getting the endless loading spinner alot now and have to get force closing the game. Fix your bloody issues kabam.
  • solsk11solsk11 Member Posts: 20 ★
    Back up too... Yay
  • ZAN667ZAN667 Member Posts: 19 ★
    I'm with optus in Melbourne, and I can log in now
  • Maat1985Maat1985 Member Posts: 2,399 ★★★★
    edited July 2017
    Was optus dns that was screwed.....
    Lucly if you could evem use amy intenet all in had was facebook and twitther...
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