Issue: can't log on

ZAN667

I've got full net reception and cant log on
With my Android version 7.1.1 phone

Comments

AidenBenMan

dammit....

Titan_A97

Here's a response I got from an employee:

Thank you for writing back at us.

I am sorry to hear that the basic troubleshooting did not resolve your connectivity issue. With regard to this, I have gathered all the information you have provided and forwarded this to our Game Team for review. We will update you once we have received from our Game Team the outcome of your concern.

We know that by not offering you an immediate resolution to this issue, we may not be alleviating your concerns as you'd hoped. However, we want you to know that our Game Team are working hard to investigate this issue so that you and other players in the community experiencing this issue can login and play Marvel Contest of Champions as soon as possible.

We appreciate your understanding and patience in this situation.

AidenBenMan

If I purchased a Telstra Pre-paid sim, it would work right??

linny_456

AidenBenMan wrote: »

If I purchased a Telstra Pre-paid sim, it would work right??

I logged in with wifi at work, which I think is Telstra, so it should work.

solsk11

I've had confirmation from virgin it's not them

solsk11

Since a lot of us don't live in USA I couldn't give a toss about their holidays. You run something internationally you support it internationally

solsk11

A identification, that should work, but why would u not just use wifi?

ZAN667

Don't have WiFi only have data on phone

AidenBenMan

Not getting wifi for possibly a few days of MCOC being off. Thats ridic

Back for Blood

After several emails to kabam there is nothing they can do and will not be compensated

AidenBenMan

Will it be fixed though???????

AidenBenMan

I just want to play the game again!

Nescent

I cant login either, I'm from Australia and it's frustrating. I can't even put in a support ticket

solsk11

I'm home now and still can't connect on wifi ffs

solsk11

Blazay, did u get a proper response or just auotmated, all ive had is automated response

Guayoman

Having issues on 4G too. Im with optus. It was fine this morning until about 7.30 8am. Since then nothing. Works ok in wifi.

AidenBenMan

Mine works!!!

JuddEllis

Back up guys

Tigerhalsey

I'm with optus in Melbourne. I've had the same issue all day, however if I get into a WiFi area the game is fine, as soon as I use cellular it won't connect to the game. However in the last 20 mins I reset my phone and seems to work OK, but I'm getting the endless loading spinner alot now and have to get force closing the game. Fix your bloody issues kabam.

solsk11

Back up too... Yay

ZAN667

I'm with optus in Melbourne, and I can log in now

Maat1985

Was optus dns that was screwed.....
Lucly if you could evem use amy intenet all in had was facebook and twitther...