So the update will be fine for those on IOS but for those of us on Android to we have to keep suffering , we're is the level playing field should all be released together
Fixing bugs is much harder for android players , with so many different devices using so many OS made by several different companies , its a impossible tasks
its a impossible tasks to fix every type of android device(different cpu, batteries size and types, version of android OS)
i have 2 phones , IOS used for games and Android phone is used for contacting the world. The android phone for me is better for what i do.and cheaper.
There is no standard build of Android device, and no one can give you advice because for each devices has different tolerance for each player. IOS is better for games , Android is better as a mobile phone
First off I'd like to say thanks for working on and pushing out a fix for the issues..
Unfortunately the fix seems to be temperamental..
After the update I opened the app within 5-10mins of playing the phone got incredibly hot (just as bad as 19 update)
I locked the screen left it for about 15mins came back the phone had cooled played for about 30-45mins with the phone staying at a comfortable lukewarm temperature..
Locked the screen again came back 10-15mins later and it began overheating after about 5mins play..
Locked the screen tired 10mins later and it stayed at a comfortable temperature..
There's a real fix in there (which is great).. But every now and then whatever is causing the overheat issue seems to temporarily override it..
(iPhone X)
I have been playing for about 30 minutes in quest the phone did get warm but phone was on charge
another 30 minutes in arena with no charging 9% power drain , it's been so long since i really played not sure if power drain is good or bad. I did have a network issue for about 5s, but no harm done
I am a happy to do arena again , won't push to hard
hope it goes well for other members/players
update
I have been playing for a few hours in all game modes (Quest, AW and arena) The phone is warm, but not hot. No shutdowns . Its feel good to get some milestones again.
Because i can play for a few hours with no real issues on my device
Thank you support ( bad taste in the mouth for saying that)
Please don't let this happen again, please check before you release the next patch and make sure you can recovery if things go south
Might be a good idea if you test devices (buy a few for Testing) on beta sever before release the next patch to community
Might want consider this for Android phones as well,( best start now)
Good luck with the next update. (make sure it works before release please).
So the update will be fine for those on IOS but for those of us on Android to we have to keep suffering , we're is the level playing field should all be released together
Fixing bugs is much harder for android players , with so many different devices using so many OS made by several different companies , its a impossible tasks
its a impossible tasks to fix every type of android device(different cpu, batteries size and types, version of android OS)
i have 2 phones , IOS used for games and Android phone is used for contacting the world. The android phone for me is better for what i do.and cheaper.
There is no standard build of Android device, and no one can give you advice because for each devices has different tolerance for each player. IOS is better for games , Android is better as a mobile phone
That's what i think
does anyone know how many different android phones there are in 2018
I just asked this on google
"This year, OpenSignal counted more than 24,000 unique Android devices—both smartphones and tablets—on which its app has been installed. That is six times as many as in 2012.5 Aug 2015"
"As I know, according to a dialogue of the Google, there are 18000 different types of Android devices. About 7 types of iPhone. No more than 50 Windows Phone devices(only Lumia), I think.18 Apr 2015"
Well after several tests in my alliance, at least for our case it seems to have finally resolved the issue. If we see anything specific to a model or scenario in which it's not working we will report back, thanks for the result so far guys!
BTW, does this have to do with one users post that said he knew what it was, then maxillary after aprox 8 hours we had the fix?
I think I know what is causing the overheating on the iPhones. Would you like to know what it is? I’d perfer to share in private so you can test the results yourselves and verify.
I mean this post; @Jayda18 could you comment if you were successfully contacted by Kabam and hence this released update had to do with your input? Anything to share for insights?
The overheating, lagging, and crashing issues have disappeared for me. I've started getting a big(ger) problem with my champs doing light and medium attacks on their own though.
First off, we want to thank you all for your patience as we’ve worked to identify the cause of the issues you have brought to our attention, and extend our gratitude to all of the Summoners that volunteered to Beta test a number of our Beta Releases.
After multiple Beta Releases, we are ready to release a Hotfix for iOS users that have been experiencing issues after the release of 19.0! The Update is now available to download in your App store! Just head to the App store and update the app!
The update should resolve the overheating issue and significantly reduce crashing as well for those on iOS. We are going to continue to monitor the performance of this release over the weekend in order to ensure that it has indeed solved the problems that occured.
Once again, thank you all for your patience!
there is no such a Hotfix for iOS at app store... why...later ...will be added ??
there is no such a Hotfix for iOS at app store... why...later ...will be added ??
Hey bro it's out there since yesterday, I've been testing out with all my alliance; you might have to get on WiFi and manually check for updates in the app store. I see we are getting mixed confirmations on performance, but so far in my alliance it's doing the trick.
First off, we want to thank you all for your patience as we’ve worked to identify the cause of the issues you have brought to our attention, and extend our gratitude to all of the Summoners that volunteered to Beta test a number of our Beta Releases.
After multiple Beta Releases, we are ready to release a Hotfix for iOS users that have been experiencing issues after the release of 19.0! The Update is now available to download in your App store! Just head to the App store and update the app!
The update should resolve the overheating issue and significantly reduce crashing as well for those on iOS. We are going to continue to monitor the performance of this release over the weekend in order to ensure that it has indeed solved the problems that occured.
Once again, thank you all for your patience!
there is no such a Hotfix for iOS at app store... why...later ...will be added ??
Hotfix is in the Mcoc game update. Not an individual app that you need to download. I’ve been clear of overheating issues since then.
If there are issues that are tricky to resolve - then either
- rollback to the old version (e.g. v18 but you mentioned not feasible - I understand),
- OR rollback the particular change that is causing the issue. Source comparison/analysis can be done against v18 to identify the potential issue.
If there are issues that are tricky to resolve - then either
- rollback to the old version (e.g. v18 but you mentioned not feasible - I understand),
- OR rollback the particular change that is causing the issue. Source comparison/analysis can be done against v18 to identify the potential issue.
This thread is now 84 pages - NEW 19.0 UPDATE PHONE PROBLEMS [MERGED THREADS]. this problem is in the last stage of being resolved. . Patch 18.0 had bugs , patch 19.0 had 1 bug too many that caused the overheating issue. This hotfix has reduced bugs that caused overheating, There probably a few more things that can be done, but can't do too much in one go . Cant rush this , we don't need changes that impact hardware again
Until the overheating problem has been resolved for IOS , there is a issue for Android members/players.
The game should continue to use 30 minute timers, to reduces the risk of damage to device hardware
iphone 5 SE
after update all running no unexpecting shutdowns/restarts
all you have to do - back up your ios device and the reset factory settings
playing 3.5h ACT 5 no any issues,
thanks KABAM of huge improvments 👍
iPhone 7 plus
iOS 11.4.1
After the update, I played a lot and the phone was ok. Warm (as it should be given the graphics) but ok.
One note though: I just fought a miniboss in AQ (map 2 if it matters) and the phone started to burn immediately. Then after I finished the fight it cooled down again.
Comments
its a impossible tasks to fix every type of android device(different cpu, batteries size and types, version of android OS)
i have 2 phones , IOS used for games and Android phone is used for contacting the world. The android phone for me is better for what i do.and cheaper.
There is no standard build of Android device, and no one can give you advice because for each devices has different tolerance for each player. IOS is better for games , Android is better as a mobile phone
That's what i think
Unfortunately the fix seems to be temperamental..
After the update I opened the app within 5-10mins of playing the phone got incredibly hot (just as bad as 19 update)
I locked the screen left it for about 15mins came back the phone had cooled played for about 30-45mins with the phone staying at a comfortable lukewarm temperature..
Locked the screen again came back 10-15mins later and it began overheating after about 5mins play..
Locked the screen tired 10mins later and it stayed at a comfortable temperature..
There's a real fix in there (which is great).. But every now and then whatever is causing the overheat issue seems to temporarily override it..
(iPhone X)
update
I have been playing for a few hours in all game modes (Quest, AW and arena) The phone is warm, but not hot. No shutdowns . Its feel good to get some milestones again.
Because i can play for a few hours with no real issues on my device
Thank you support ( bad taste in the mouth for saying that)
Please don't let this happen again, please check before you release the next patch and make sure you can recovery if things go south
Might be a good idea if you test devices (buy a few for Testing) on beta sever before release the next patch to community
Might want consider this for Android phones as well,( best start now)
Good luck with the next update. (make sure it works before release please).
does anyone know how many different android phones there are in 2018
I just asked this on google
"This year, OpenSignal counted more than 24,000 unique Android devices—both smartphones and tablets—on which its app has been installed. That is six times as many as in 2012.5 Aug 2015"
"As I know, according to a dialogue of the Google, there are 18000 different types of Android devices. About 7 types of iPhone. No more than 50 Windows Phone devices(only Lumia), I think.18 Apr 2015"
These are the only quick results I could find
BTW, does this have to do with one users post that said he knew what it was, then maxillary after aprox 8 hours we had the fix?
I mean this post; @Jayda18 could you comment if you were successfully contacted by Kabam and hence this released update had to do with your input? Anything to share for insights?
- iOS 11.4.1
- Beta
The overheating, lagging, and crashing issues have disappeared for me. I've started getting a big(ger) problem with my champs doing light and medium attacks on their own though.
there is no such a Hotfix for iOS at app store... why...later ...will be added ??
Hey bro it's out there since yesterday, I've been testing out with all my alliance; you might have to get on WiFi and manually check for updates in the app store. I see we are getting mixed confirmations on performance, but so far in my alliance it's doing the trick.
Hotfix is in the Mcoc game update. Not an individual app that you need to download. I’ve been clear of overheating issues since then.
- rollback to the old version (e.g. v18 but you mentioned not feasible - I understand),
- OR rollback the particular change that is causing the issue. Source comparison/analysis can be done against v18 to identify the potential issue.
This thread is now 84 pages - NEW 19.0 UPDATE PHONE PROBLEMS [MERGED THREADS]. this problem is in the last stage of being resolved. . Patch 18.0 had bugs , patch 19.0 had 1 bug too many that caused the overheating issue. This hotfix has reduced bugs that caused overheating, There probably a few more things that can be done, but can't do too much in one go . Cant rush this , we don't need changes that impact hardware again
The game should continue to use 30 minute timers, to reduces the risk of damage to device hardware
after update all running no unexpecting shutdowns/restarts
all you have to do - back up your ios device and the reset factory settings
playing 3.5h ACT 5 no any issues,
thanks KABAM of huge improvments 👍
iOS 11.4.1
After the update, I played a lot and the phone was ok. Warm (as it should be given the graphics) but ok.
One note though: I just fought a miniboss in AQ (map 2 if it matters) and the phone started to burn immediately. Then after I finished the fight it cooled down again.
ios 11.0
Cellular and wifi
Game 19.0.1
Still overheating, progressively from a bit warm to clearly warm
No other personal app running behind