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I got benned without doing anything wrong

I had no mobile that time so I decided to play this game in my laptop.I had installed Phoenix OS and started to play.In Phoenix OS there is an app called Game Helper that actually help to control champions movement with keyboard.Is there anything I did wrong?Its have been almost 1 month i did not get any proper reason why i have been banned permanent.I did not use any mod/hack apk. I had not transfer my account to another person.Its not like that I am going die without playing MCOC. I need mental satisfaction why you guys banned me. Give me proper reason thats all i need. You dont have to reactivate my account just give me the reason thats all.
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Using any 3rd party software is against the Terms of Service, more information regarding this can be found here. There is also a pinned forum post that clearly states that 3rd party software is not allowed, this post can be found here.