@SDAATR it’s crazy they’d give someone else better rewards than you for no apparent reason. This is why I haven’t been spending money in the game anymore. Before I’d want to support kabam but recently they dont deserve a penny from anyone.
Just another typical shady move from kabam. The ones who don’t believe this are probably ones getting catered to. If one person is rewarded for NOT playing then the people who DO play should get even better rewards for keeping the game running. Ridiculous.
Can you elaborate on how a company is shady for trying to retain, entice people to use their services? This is a real world static used by many successful companies.
I'll ask the same to you as OP, would you be complaining if YOU got the offer? Would it be unfair then? (If the photo is actually real)
It amazes me when players get upset when Kabam does things to help its bottom line. Sure, this offer is a way to get players back in the game, and yes prolly in hopes they will spend money, and as a business move it makes total sense.
Kabam needs to make money to stay in business, period. We need them to stay in business to keep playing this game. If this offer helps them, I am fine with it.
And as someone who been here from the start, this has been going on from almost the start, it is as you say, business move and standard for games.
If you want to get it, easy, just spend $10K+ and then stop playing.
Just another typical shady move from kabam. The ones who don’t believe this are probably ones getting catered to. If one person is rewarded for NOT playing then the people who DO play should get even better rewards for keeping the game running. Ridiculous.
Can you elaborate on how a company is shady for trying to retain, entice people to use their services? This is a real world static used by many successful companies.
I'll ask the same to you as OP, would you be complaining if YOU got the offer? Would it be unfair then? (If the photo is actually real)
Ok i get your point ... But at least they should treat all their long lost players equally ... Why the difference then?
Sometimes I dont get it, The Whales are a very very tiny percent of revenue, Kabam would rather keep one person happy that spends $1000 a month than 1000 people that Spend $20 a month, even though those small transactions in the above example are over 95% of the revenue
@Demonzfyre Successful companies are successful because they don’t cater to certain players. If I got it, and most other people didn’t I would STILL think this is unfair. The MCOC community should be a family. If one person eats, everyone else should eat as well. Especially the players that are still involved.
Just another typical shady move from kabam. The ones who don’t believe this are probably ones getting catered to. If one person is rewarded for NOT playing then the people who DO play should get even better rewards for keeping the game running. Ridiculous.
Can you elaborate on how a company is shady for trying to retain, entice people to use their services? This is a real world static used by many successful companies.
I'll ask the same to you as OP, would you be complaining if YOU got the offer? Would it be unfair then? (If the photo is actually real)
Ok i get your point ... But at least they should treat all their long lost players equally ... Why the difference then?
Again, the chances of this particular offer bein real is very, very small and if its real, wasn't given to just 1 player. Different offers are given out to different player levels for different reasons.
The account in the SS has over 4k units. Who walks away leaving that many units on the account? I fully believe this SS is clickbait
@Demonzfyre Successful companies are successful because they don’t cater to certain players. If I got it, and most other people didn’t I would STILL think this is unfair. The MCOC community should be a family. If one person eats, everyone else should eat as well. Especially the players that are still involved.
Lol wow. Not true at all. Go and finish business school and come back and re-read what you posted.
Its a video of a screenshot. Ive lost all respect for Hof. Hes helping spread unsubstantiated rumors with this video.
It's not fake. I am in the ally of the person who got this gift and I wrote the email to netmarble and was told they couldn't give me an answer as to why this person received the gift. They said the person received the gift under certain "conditions." When I asked that person what the conditions were they had no idea what netmarble was talking about
Giving these gifts is just a way of putting a bandaid on the game instead of fixing what's wrong with the game. Netmarble knows it's loosing a lot of people so they're trying to do whatever they can to get people back instead of just fixing the game
Its a video of a screenshot. Ive lost all respect for Hof. Hes helping spread unsubstantiated rumors with this video.
It's not fake. I am in the ally of the person who got this gift and I wrote the email to netmarble and was told they couldn't give me an answer as to why this person received the gift. They said the person received the gift under certain "conditions." When I asked that person what the conditions were they had no idea what netmarble was talking about
Well you emailed Netmarble when you should have contacted Kabam...
Again, we can't see who the account holder is. If you are in the alliance with them, how long were they inactive for them to receive this offer? If they were inactive for that long, why were they still in your alliance?
I'm absolutely sure it's not a fake. And if people have the time to make fake screenshots to show a reward for a video game then they need to find other things to do in life
I would expect this - business 101 for retention / reacquisiton. Do you complain that members with high Loyalty status get more rewards than you at airlines / hotels? Or the guy who gets a free meal because he frequents a restaurant more?
If you ran a business would you treat the customer who pays you a lot nicer than one who nickels and dimes you?
Say what you want about kabam other behaviors but in isolation this is entirely normal for a for profit company.
Its a video of a screenshot. Ive lost all respect for Hof. Hes helping spread unsubstantiated rumors with this video.
It's not fake. I am in the ally of the person who got this gift and I wrote the email to netmarble and was told they couldn't give me an answer as to why this person received the gift. They said the person received the gift under certain "conditions." When I asked that person what the conditions were they had no idea what netmarble was talking about
Well you emailed Netmarble when you should have contacted Kabam...
Again, we can't see who the account holder is. If you are in the alliance with them, how long were they inactive for them to receive this offer? If they were inactive for that long, why were they still in your alliance?
I call kabam netmarble. I emailed kabam. Netmarble bought this game and the rights to use the name kabam. So I refer to them as netmarble. They were gone for a week since their phone was stolen. We kicked and allowed them back due to them having no control over their phone being stolen
first of all from a business standpoint
all customers are important.
the more revenue a client brings you the higher their status is.
customers are always looked after to a minimum standard set by the company.
customers who bring more revenue therefore have a higher value.
customers with a higher value will almost always get better treatment in some areas.
when a customer leaves or is leaving you want to retain them or get them back.
the amount of effort and $$$$ spent to do this is equally relevant to the value and $$$$ that customer brings.
it makes sense. you spend $1000 to retain a customer who will bring you $10000.
you will only spend $10 for a customer who brings you $100.
Its a video of a screenshot. Ive lost all respect for Hof. Hes helping spread unsubstantiated rumors with this video.
It's not fake. I am in the ally of the person who got this gift and I wrote the email to netmarble and was told they couldn't give me an answer as to why this person received the gift. They said the person received the gift under certain "conditions." When I asked that person what the conditions were they had no idea what netmarble was talking about
Well you emailed Netmarble when you should have contacted Kabam...
Again, we can't see who the account holder is. If you are in the alliance with them, how long were they inactive for them to receive this offer? If they were inactive for that long, why were they still in your alliance?
I call kabam netmarble. I emailed kabam. Netmarble bought this game and the rights to use the name kabam. So I refer to them as netmarble. They were gone for a week since their phone was stolen. We kicked and allowed them back due to them having no control over their phone being stolen
I call BS. You dont get an offer for 1 week of inactivity.
Its a video of a screenshot. Ive lost all respect for Hof. Hes helping spread unsubstantiated rumors with this video.
It's not fake. I am in the ally of the person who got this gift and I wrote the email to netmarble and was told they couldn't give me an answer as to why this person received the gift. They said the person received the gift under certain "conditions." When I asked that person what the conditions were they had no idea what netmarble was talking about
Well you emailed Netmarble when you should have contacted Kabam...
Again, we can't see who the account holder is. If you are in the alliance with them, how long were they inactive for them to receive this offer? If they were inactive for that long, why were they still in your alliance?
I call kabam netmarble. I emailed kabam. Netmarble bought this game and the rights to use the name kabam. So I refer to them as netmarble. They were gone for a week since their phone was stolen. We kicked and allowed them back due to them having no control over their phone being stolen
I call BS. You dont get an offer for 1 week of inactivity.
You can call whatever you want. That's how long he was gone from the squad. I have no reason to lie about a game. I have better things to do than lie about a game
Its a video of a screenshot. Ive lost all respect for Hof. Hes helping spread unsubstantiated rumors with this video.
It's not fake. I am in the ally of the person who got this gift and I wrote the email to netmarble and was told they couldn't give me an answer as to why this person received the gift. They said the person received the gift under certain "conditions." When I asked that person what the conditions were they had no idea what netmarble was talking about
Well you emailed Netmarble when you should have contacted Kabam...
Again, we can't see who the account holder is. If you are in the alliance with them, how long were they inactive for them to receive this offer? If they were inactive for that long, why were they still in your alliance?
I call kabam netmarble. I emailed kabam. Netmarble bought this game and the rights to use the name kabam. So I refer to them as netmarble. They were gone for a week since their phone was stolen. We kicked and allowed them back due to them having no control over their phone being stolen
I call BS. You dont get an offer for 1 week of inactivity.
You can call whatever you want. That's how long he was gone from the squad. I have no reason to lie about a game. I have better things to do than lie about a game
I'm absolutely sure it's not a fake. And if people have the time to make fake screenshots to show a reward for a video game then they need to find other things to do in life
Like I said if people have the time to photo shop rewards than they need to find other things to do in life. It's just a game
Yeah. Then move one and just this oh wehell. It just a game. And im dont Care for what peppel get ther most of Them either get trash champ
What? None of what you said makes any sense. The fact is kabam is sending these gifts to people. I sent an email to them to confirm it and they said they've sent gifts but can't tell why they're sending them.
You know... I really doubt that after 6-7 months Kabam would be like "You know what... we should send that guy an incentive for him to come back to the game." That would make it more like an after thought. I have no doubt that Kabam is actively watching the activity of their biggest spenders and will notice right away if they stop logging in. I find it much more likely that after a week of inactivity of someone who has spent a ridiculous amount of money, Kabam would decide to send a "get back into the game" package. It is far more logical to send this package to someone after a week of inactivity then to send them the same package after months of not playing because at that point it is likely that they have deleted the game and will not receive notifications.
Comments
Can you elaborate on how a company is shady for trying to retain, entice people to use their services? This is a real world static used by many successful companies.
I'll ask the same to you as OP, would you be complaining if YOU got the offer? Would it be unfair then? (If the photo is actually real)
I should have drawn the line after finding out he's a supporter of that creepster C.O.W
And as someone who been here from the start, this has been going on from almost the start, it is as you say, business move and standard for games.
If you want to get it, easy, just spend $10K+ and then stop playing.
Can you imagine what Kabam would give C.O.W. if he was ever inactive for more than a week? They'd probably put him on their salary.
Ok i get your point ... But at least they should treat all their long lost players equally ... Why the difference then?
Again, the chances of this particular offer bein real is very, very small and if its real, wasn't given to just 1 player. Different offers are given out to different player levels for different reasons.
The account in the SS has over 4k units. Who walks away leaving that many units on the account? I fully believe this SS is clickbait
Lol wow. Not true at all. Go and finish business school and come back and re-read what you posted.
It's not fake. I am in the ally of the person who got this gift and I wrote the email to netmarble and was told they couldn't give me an answer as to why this person received the gift. They said the person received the gift under certain "conditions." When I asked that person what the conditions were they had no idea what netmarble was talking about
Well you emailed Netmarble when you should have contacted Kabam...
Again, we can't see who the account holder is. If you are in the alliance with them, how long were they inactive for them to receive this offer? If they were inactive for that long, why were they still in your alliance?
I'm absolutely sure it's not a fake. And if people have the time to make fake screenshots to show a reward for a video game then they need to find other things to do in life
If you ran a business would you treat the customer who pays you a lot nicer than one who nickels and dimes you?
Say what you want about kabam other behaviors but in isolation this is entirely normal for a for profit company.
I call kabam netmarble. I emailed kabam. Netmarble bought this game and the rights to use the name kabam. So I refer to them as netmarble. They were gone for a week since their phone was stolen. We kicked and allowed them back due to them having no control over their phone being stolen
all customers are important.
the more revenue a client brings you the higher their status is.
customers are always looked after to a minimum standard set by the company.
customers who bring more revenue therefore have a higher value.
customers with a higher value will almost always get better treatment in some areas.
when a customer leaves or is leaving you want to retain them or get them back.
the amount of effort and $$$$ spent to do this is equally relevant to the value and $$$$ that customer brings.
it makes sense. you spend $1000 to retain a customer who will bring you $10000.
you will only spend $10 for a customer who brings you $100.
I call BS. You dont get an offer for 1 week of inactivity.
You can call whatever you want. That's how long he was gone from the squad. I have no reason to lie about a game. I have better things to do than lie about a game
Then the offer is Photoshoped.
Yeah. Then move one and just this oh wehell. It just a game. And im dont Care for what peppel get ther most of Them either get trash champ
What? None of what you said makes any sense. The fact is kabam is sending these gifts to people. I sent an email to them to confirm it and they said they've sent gifts but can't tell why they're sending them.