Alliance War - the War that never happened
Cold_Fire
Member Posts: 4
Good Morning,
Our Alliance, is extremely disappointed at the recent turn of events with AW. As per my initial bug/support request, where I highlighted the fact that we got matched in AW but no war every took place. The result was deemed a draw with no points or rewards for our alliance. We have also potentially lost all the treasury resources for the war. We submitted support tickets and haven't received any feedback on this from Kabam.
After this debacle we were automatically placed into the attack phase of a war which we knew nothing about. There was an opponent but they never made any moves and made zero progress on the map. We thought this was Kabam's way of granting us a war for us to gain back our 'drawn - 0 point' war. All 3 battle groups completed the map 100% and much to our amusement there wasn't a result and we were robbed of another win and rewards. Now we have lost the opportunity to find a war opponent and potentially losing the chance to fight up to 2 wars this season. Let me take this opportunity to stress how drastically this will affect the progress of our alliance in retaining a spot in Gold 1 tier and the possibility of climbing to a higher tier!
I would encourage you - Kabam to do the right things and compensate our Alliance and it's members the rewards we are entitled to and reinstate us in Gold 1 tier at the end of the season. We've already lost a good member of our alliance because of lack of responsibility and consideration from your part. I hate to see us losing more members just because we got the stiff end of the stick, or as the popular saying goes - Kabamed!
Has anyone else in the battle realm experienced this? What is Kabam doing to address this concern affecting the progress and rewards to our alliance?
Our Alliance, is extremely disappointed at the recent turn of events with AW. As per my initial bug/support request, where I highlighted the fact that we got matched in AW but no war every took place. The result was deemed a draw with no points or rewards for our alliance. We have also potentially lost all the treasury resources for the war. We submitted support tickets and haven't received any feedback on this from Kabam.
After this debacle we were automatically placed into the attack phase of a war which we knew nothing about. There was an opponent but they never made any moves and made zero progress on the map. We thought this was Kabam's way of granting us a war for us to gain back our 'drawn - 0 point' war. All 3 battle groups completed the map 100% and much to our amusement there wasn't a result and we were robbed of another win and rewards. Now we have lost the opportunity to find a war opponent and potentially losing the chance to fight up to 2 wars this season. Let me take this opportunity to stress how drastically this will affect the progress of our alliance in retaining a spot in Gold 1 tier and the possibility of climbing to a higher tier!
I would encourage you - Kabam to do the right things and compensate our Alliance and it's members the rewards we are entitled to and reinstate us in Gold 1 tier at the end of the season. We've already lost a good member of our alliance because of lack of responsibility and consideration from your part. I hate to see us losing more members just because we got the stiff end of the stick, or as the popular saying goes - Kabamed!
Has anyone else in the battle realm experienced this? What is Kabam doing to address this concern affecting the progress and rewards to our alliance?
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Please keep an eye on your email as someone will be reaching out to you to reply to your support ticket. We aren't able to give any status updates or assist directly with account-specific issues on the forums, so please be patient and continue to work directly with support via email on this issue. If you have any further questions about this, feel free to contact me via private message.