Seven Day Ban?
I have been using two different devices and I suddenly got banned for seven days. I have no clue what I did wrong. I don't share out my account and I've been having both my phones for a while and never had a problem before. I have a Note 8 and a Note 9. I'm a very casual and light player. Used to be really active but mostly help my alliance or run the monthly quest when I have time. I recently traveled to Louisiana, and I live in Texas. While I was there with family for the holidays I used both devices. I have been wondering if that is what got me banned. Because I used my device in a different state than was usual? Either way I have no clue what I did wrong and have received no explanation. Which really sucks because if I did do something wrong it would be nice to know so that I could avoid doing it again in the future. But as far as I know I have not done any of the things that are listed as violations so the whole situation is very confusing. I've been trying to go over the past few weeks and because of the holidays I've hardly played at all. I could understand if it was a permanent ban if they decided not to disclose the precipitating incident but it's a seven day ban and I will be able to play again soon but without knowing exactly what I did wrong makes it kind of scary not to know. I would certainly avoid doing it again in the future if I knew what it was. I've been playing this game since December 2014 and I have put a lot of time and effort into it. The whole situation is really sad. Especially since I have not been able to reach a human being to help explain what happened.
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