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Is there a way to contact the Head Honcho?

CrazyInkCrazyInk Member Posts: 4
in General Discussion
So I was just alerted about "Account Sharing", well I've logged into my app with 3 different devices, because 2 in which are apparently slow as slow gets... I need to know who I can email to let them know I'm not giving my login info to higher-end players, that it's really just me and my slow devices. Lol

Comments

  • SabrefencerSabrefencer Member Posts: 1,433 ★★★
    Support is your best bet, but good luck getting to a "Head Honcho".
  • HaminHamin Member Posts: 2,444 ★★★★★
    Yeah, put in a ticket.
  • CrazyInkCrazyInk Member Posts: 4
    Where do I contact support to do a ticket?
  • Cranmer00Cranmer00 Member Posts: 527 ★★
    Should be a settings thing up at top right of your screen.

    Also you can send in game through the app, but obv sounds like your banned so would go with top right of screen.

    My iPhone is completely useless since overheating issues, if one of your devices is experiencing very slow or horrible play, I would advise to post in the IOS trouble thread so they can find the issue.

    I play on an iPad I had to buy, and using two devices for me has never been a problem yet.

    If one of your devices is logging on from an IP Blocker or on an IP in a different area than your others, then you will prob be flagged for sharing.

    Submit a ticket with proof to get the best results
  • DNA3000DNA3000 Member, Guardian Posts: 21,039 Guardian
    CrazyInk wrote: »
    So I was just alerted about "Account Sharing", well I've logged into my app with 3 different devices, because 2 in which are apparently slow as slow gets... I need to know who I can email to let them know I'm not giving my login info to higher-end players, that it's really just me and my slow devices. Lol

    You can try to contact support, but I can tell you now that support will tell you that playing on different devices is allowed, and they do not ban for account sharing when players use multiple devices. Lots of people use multiple devices, including me, and including some of the Kabam moderators. In and of itself this is not a problem.
  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 14,159 ★★★★★
    It's fine as long as those other phones don't belong to other players that have an account for themselves
  • ezgoingezgoing Member Posts: 284 ★★
    LoL. Why the head honcho? If support fails you, you can always try to search for the CEO of Kabam, and drop him a message via LinkedIn or something. But good luck with that!
  • SnizzbarSnizzbar Member Posts: 2,310 ★★★★★
    I think if you buy Netmarble then you'll be the head honcho. And then you won't even need to call - you can just talk to yourself in the mirror.
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  • RockonRockon Member Posts: 271 ★
    go to church and pray, he/she is the head honcho
  • Kabam AhabKabam Ahab Moderator Posts: 956
    Hi CrazyInk!

    If you are still needing to speak with our Support Team, they can be contacted here.
This discussion has been closed.