Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
We are aware of an issue with the seeding for the beginning of the BG season.
We are adding rewards to higher progression brackets to offset the additional grind.
More information here.

[iOS] 21.3 Lag, Crashing and Performance Investigation



  • Options
    Joker7346Joker7346 Posts: 16
    In-Game Name: Joker7346
    Device and model: iPhone 6
    Device OS: 12.1.4
    Cellular & Wi-Fi: Both
    Game Version: 21.3
    Game Mode: Story Quest - Act 4.3.4 & 4.3.6
    Descroption of issue: The game crashes/ shuts down when i get ambushed by an adaptoid and when i try to press fight it closes the game on me. The game works fine in other parts of such as arena or the monthly quest but 4.3 is bugged i believe but only when fighting an adaptoid
  • Options
    Furion17Furion17 Posts: 267
    Kabam when will you fix this iphone 6 bug...
    We all are lagging behind because of this..
    Need compensation :neutral:
  • Options
    In-Game Name: RARA_ANZAI
    Device and Model: IPAD AIR2
    Device Operating System: iOS 12.1.4
    Cellular or WiFi: Both WiFi and celullar
    Game Version Installed: 21.3
    Game Mode: Story Quest Act 4
    Description of the Issue: Everytime there is an ambush symboid, the game crashes. I have tried to reinstall the game but crashes still happened. Wasted a lot of energy refills but still could not complete the chapter because ambush symboid keep on crashing the game!
  • Options
    In-Game Name: M.Chi3f
    Device and Model: IPhone 6
    Device Operating System: IOS 12.1.4
    Cellular or WiFi: WIFI
    Game Version Installed: 21.3
    Game Mode: Act 4.3.3
    Description of the Issue: When I go on the act 4.3.3 with some champions it bug (like SL and Archangel) but with my other champions sometimes it goes. The problem occurs at the 4th fights when I arrive on the ambush (symbiotic) and when it functions, it passes this fight and go directly on Drax without stopping (as it should do) on the ambush. On android, it works even with the ambush .... it's painful, I lost too much objects and energy ... compensation !!!!!
    (sorry for my english.. I'm French)
  • Options
    In-Game Name: Survivor-108
    Device and Model: Iphone 6+
    Device Operating System: iOS 12.1.2
    Cellular or Wifi: Both
    Game Version Installed: 21.3
    Game Mode: Story Mode - Act 4.4.6 (Culmination)
    Description of Game Issue: When I go either left or right of the first split in the quest, there is an ambush on both sides. When I try to play against the ambush, the game crashes. I have tried multiple times and I used different champs. I completed the straight path.
  • Options
    _KingIlagan23_KingIlagan23 Posts: 17
  • Options
    Pooly21Pooly21 Posts: 7
    In-Game Name : Pooly21
    Device and Model: iPhone 6s
    Device Operating System: iOS 12.1.4
    Cellular or WiFi: EE
    Game Version Installed: 21.3
    Game Mode: Alliance War and Event Quest Master 3.1
    Description of the Issue: Lagging really bad in alliance war wile I was fighting Gladiator Hulk mini boss. Lost half my health on my killmonger. Trying to get the fight done. Lagging ridiculously wile I was trying to fight 5 star sentinel in master 3.1. Now we can’t even log onto the game to fight the boss in Alliance War.
  • Options
    In-Game Name : Jason26~1
    Device and Model: iPhone 6s
    Device Operating System: iOS 12.1.4
    Cellular or WiFi: Both
    Game Version Installed: 21.3
    Game Mode: Story Quests, every symbiot ambush in Act 4
    Description of the Issue: Can not progress through Act 4 chapter 3.4. When ambushed by a Symbiot game crashes every time. It’s been doing this for the last 3 weeks. I’ve wasted a ton of energy and time on this. And it’s been a known issue to your guys for awhile and it’s said “the next update will fix this issue but it doesn’t. I feel your support team is basically useless for this issue considering how long it’s been an ISSUE. Needs to be FIXED and plays need to be COMPENSATED. Come on Kabam, really great game but I’m loosing interest if I can’t progress in it.
  • Options
    Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Thank you for the reports everyone! Please note that the 22.0 update included the below fix. If you have any additional reports and have updated to the 22.0 version of the game, please use the new performance threads at the top of the bugs and known issues section.

    • Fixed an issue where some Ambushes were causing the game to crash for some Players
This discussion has been closed.