Failed Sign In 22.0 [Merged Threads]

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  • DiggerDigger Member Posts: 6
    Same Problem....no Login
    (Galaxy S9+,Galaxy Tab3)
  • JeertJeert Member Posts: 4 ★
    edited March 2019
    Device and Version:LG G4
    Device Operating System: Android 6
    Mobile Carrier: Iliad
    Cellular or WiFi: Both
    Game Version Installed: 22.0.0
    Location server: Italy
  • noobpandanoobpanda Member Posts: 7
    Still cant login same issue. did everything but still sign in failed
  • G7proG7pro Member Posts: 13 ★
    Device and Version:Samsung Galaxy TAB 4
    Device Operating System: Android 4.4.2
    Mobile Carrier: BBC
    Cellular or WiFi: WiFI
    Game Version Installed: 22.0.0
    Location server: Argentina
  • BeyonderBeyonder Member Posts: 2 ★
    Device and Version: Samsung SM N900A
    Device Operating System: Android 4.4.2
    Cellular or WiFi: Both
    Game Version Installed:22.0.0
  • SłєiρηirRødSłєiρηirRød Member Posts: 37 ★
    Device: Samsung sm-g935f
    Device Operating System: Android 5.1.1
    Cellular or WiFi: WiFi
    Game Version Installed: 22.0.0
  • ThiagoolxThiagoolx Member Posts: 11 ★

  • CareyCarey Member Posts: 3 ★
    Asus zen fone 2 (ASUS_Z00AD)
    o.s. android 5
    Cellular or wifi: both
    Game version 22.0.0
  • Player1994Player1994 Member Posts: 793 ★★★
    Kabam Porthos said:

    Hey guys, the rest of the Team has been alerted to this issue so we can identify or develop a solution as quickly as possible. In the meantime, if you haven't already, we'd really appreciate if you could comment below with the following details:

    - Device and Version: (Example, iPhone 7) Be sure to include make and model of the device you are playing on when experiencing the issue.

    - Device Operating System: (Example, iOS 11) You can find out the operating system on an iPhone by going to Settings, then General and scrolling down to “Version.” You can find the operating system version on Android by going to Apps, then Settings and “About Device.”

    - Mobile Carrier: (Example AT&T) If your device uses cellular data, please include information about your data provider.

    - Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both?

    - Game Version Installed: To check which version of the game you have installed, go to the App Store or Play Store and confirm that you have the latest version installed which will show you the number. (Example, 17.1.5)

    We understand it can be really frustrating when you're unable to access the game, and we apologize for any inconvenience you may be experiencing. As soon we know more about this issue, we'll be sure to provide you all with an update.

    Is there anyway you guys could add a restauration point to the game ! so when such thing happen we would just revert to th old update until it's fixed ?
  • ThiagoolxThiagoolx Member Posts: 11 ★
    How would we do this?
  • kuriatko11kuriatko11 Member Posts: 2 ★
    Device and Version: Lenovo yoga tab 2
    Device Operating System: android 5.0.1
    Mobile Carrier: None
    Cellular or WiFi:WiFi
    Game Version Installed:22.0.0
  • Matix0Matix0 Member Posts: 2
    edited March 2019
    Device and version: asus zenfone 2
    Device operating system: android 5.0
    Cellular or Wifi: WiFi
    Game version: 22.0.0
  • HorlockHorlock Member Posts: 21 ★
    Device: galaxy s7 edge
    Device Operating System: Android 6.0.1
    Mobile Carrier: Oi
    Cellular or WiFi: Both
    Game Version Installed: 22.0.0
    Location server: Brazil
  • SłєiρηirRødSłєiρηirRød Member Posts: 37 ★
    Player1994 said:

    Is there anyway you guys could add a restauration point to the game ! so when such thing happen we would just revert to th old update until it's fixed ?

    I believe that is a best way

  • DiggerDigger Member Posts: 6
    SłєiρηirRød said:

    Player1994 said:

    Is there anyway you guys could add a restauration point to the game ! so when such thing happen we would just revert to th old update until it's fixed ?

    I believe that is a best way

    I know, that's the only way
  • igorganniigorganni Member Posts: 15 ★
    Device: galaxy s6 edge
    Device Operating System: Android 4.2.2
    Mobile Carrier: -
    Cellular or WiFi: Wifi
    Game Version Installed: 22.0.0
    Location server: Russia
  • Majin_boo23Majin_boo23 Member Posts: 5 ★
    Yes same problem with mine. My device is ASUS ZENPAD
  • WahyauWahyau Member Posts: 32 ★
    Device and Version: Asus Z00AD

    - Device Operating System: Android 6.0.1

    - Mobile Carrier: Vodafone

    - Cellular or WiFi: Both cellular and wifi

    - Game Version Installed: This is happening after the latest update!
  • Majin_boo23Majin_boo23 Member Posts: 5 ★
    I can log in samsung device but not on my Asus zenpad.
  • WahyauWahyau Member Posts: 32 ★
    Last few posts show that it is definitely an issue with Asus, apart from probable issues with other devices.
  • ganer_97ganer_97 Member Posts: 13
    @Kabam Lyra
  • WahyauWahyau Member Posts: 32 ★
    Device and Version: Dell Venue 8 3830

    - Device Operating System: Android 4.4.2

    - Mobile Carrier: NA
    -
    - Cellular or WiFi: WiFi, sometimes hotspot from my Vodafone cellular

    - Game Version Installed: This is happening after the latest update!
  • SłєiρηirRødSłєiρηirRød Member Posts: 37 ★
    Wahyau said:

    Last few posts show that it is definitely an issue with Asus, apart from probable issues with other devices.

    My dispositive is a samsung, so this is not a exclusive problem for asus users
  • ramanshramansh Member Posts: 96 ★
    any status on fail to login problem@kabam
  • ramanshramansh Member Posts: 96 ★
    Device and Version: Dell Venue 8 3830

    - Device Operating System: Android 4.4.2

    - Mobile Carrier: NA
    -
    - Cellular or WiFi: AIRTEL cellular data

    - Game Version Installed: This is happening after the latest update
  • Majin_boo23Majin_boo23 Member Posts: 5 ★
    Device: Azus zenpad
    Device Operating System: Android 6.0.1
    Mobile Carrier: - Unitel
    Cellular or WiFi: Both
    Game Version Installed: 22.0.0
    Location server: Angola Unitel
  • SłєiρηirRødSłєiρηirRød Member Posts: 37 ★
    Royavatar said:

    Cmon we need a solution to this, war is gonna start soon and we are locked out of aq! Not everyone has multiple devices to play from! @Kabam Miike @Kabam Lyra @Kabam Wolf @Kabam Rose @Kabam Vydious

    I cannot log into any device in my home, I can not even create a new account.
  • Nikhilesh1998Nikhilesh1998 Member Posts: 0
    edited March 2019
    Im facing this problem after 22.0 update
    I can't login in game
  • Jack01Jack01 Member Posts: 3
    Waiting on Kabam for a solution. How long we gonna be locked out of the game!
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