During today, there was an emergency maintenance without warning, this caused me and many other players rifts to end due to time wasted waiting and therefore were unable to receive our prizes and rewards. Also, I’m free to play so getting 1000 six star shards just to be thrown away is a bunch of BS. We demand and instant compensation of coral
if there wasn't any notification in game or otherwise before the maintenance, then i see no problems with properly compensating those who were affected by the sudden game outage. if there were notifications sent out ahead of time, then no, tough cookie. cheers
then you should be fully compensated with the corals you paid to get in, with the addition of whatever prized path you landed on, imo would be a fair as some landed on featured 5* crystal before the game went down, DO NOT get your hopes up or expect much from kabam at this moment. the game going down out of nowhere seems to be a omen to how kabam is fairing lately and it looks bleak for Netmarble's future.
Was running a Rift when I was DCed. Couldn’t log back on until I had 43 seconds left to run the Rift. Needless to say I failed the Rift. Thank you Kabam for continually showing your dedicated fan base how little we mean to you. I already know 3 things from this. 1 You don’t care that people used precious resources that have limited time duration. 2 You won’t bother to actually respond to a single person here at all. You’ll just do your standard issue apology to All Our Customers 3 You sure as **** ain’t going to reimburse or refund us any items that were used with a duration when the game went down.
Guys. It's very likely that anyone whose rifts were affected by this game outage will be reimbursed. And stuff like this happens sometimes. It's sort of like how you occasionally can have your device crash. It doesn't happen often, but it ruins so much stuff. But you have to suck it up and deal with it. That's literally all anyone can do right now.
Again, it is VERY likely that people will be compensated for stuff like rifts. I mean it would be nice to hear that timers were paused or something for the duration of the maintenance, but hey. Deal with it.
Sure they will, because they NEVER reimburse us for their e maintenance
Prove it. It's us losing out on rewards we otherwise would have gotten due to circumstances beyond our control. Scheduled Maintenance doesn't count under that because we can go 'oh hey maintenance starts in 5 minutes maybe I shouldn't start this rift', but emergency maintenance definitely does. And if you don't have any constructive reply to a comment, please just don't reply at all. It doesn't help anyone. If you'd asked that more like 'what makes you think they'll be giving us compensation for this?' then that would have been much more constructive. It's asking a question instead of going 'shut up because I don't agree with what you're saying', which is what that comment comes along as.
I was not in a rift, and was not impacted by the maintenance at all. But if there is compensation for people who lost items, go ahead and send me those freebies also please.
@DATCOOLHOMIE i would hope so, but then again that might be a bit of getting your hopes up. if kabam truly cared then they would have sent a notification ahead of the maintenance. i can understand if the game just messed up out of nowhere and they had to fix it, but kabam has an extensive long history of being dishonest , non transparent, greedy and incompetent from head to toe. i wish you and many others like you great luck on getting any compensation from kabam. cheers
@Mixalis your last response to Mathking13 was a bit harsh with a shade of mean lol
Lol he wrote an entire paragraph, but misunderstood me.
I'm just saying that you can't prove that they're not going to compensate us and that you shouldn't go assuming stuff like that. I mean if you want evidence that I had a point, see the posts by Kabam that were posted to this thread since my last comment. That at least shows that they are CONSIDERING whether they want to do compensation. I read it more as 'hey we need some time to figure out exactly what compensation people need, due to how the maintenance has affected them'. Again, if you think I'm wrong about that, please don't just go 'oh hey you're wrong f*** off', and show me some evidence. Not to mention, when I was reading your past comments, it seemed to me like you had 2 points that relied on the other being true; circular thinking, as i call it. You have shown no proof for either point, apart from 'evidence' that relies on the point THAT YOU HAVEN'T PROVEN YET. All I was really wanting to know was 'hey, do you have anything else that ACTUALLY proves your point, or is this flawed thinking on your part?'.
And I'd just like to make this obvious... I am very sorry if I have come across as inappropriate or rude. It is not my intention to do so, but I can understand if you have read my posts as such.
Compensation for lost Coral has been sent to players who started but were unable to finish a rift due to the emergency maintenance. Thanks for your patience!
Comments
I would like to bring to your notice that I've lost 10k heroic atlantean rift shards due to the outage that has been just fixed...
Pls give me back my atlantean rift shards back.. coz the event got expired before you guys fixed the issue..
Please help
1 You don’t care that people used precious resources that have limited time duration.
2 You won’t bother to actually respond to a single person here at all. You’ll just do your standard issue apology to All Our Customers
3 You sure as **** ain’t going to reimburse or refund us any items that were used with a duration when the game went down.
And if you don't have any constructive reply to a comment, please just don't reply at all. It doesn't help anyone. If you'd asked that more like 'what makes you think they'll be giving us compensation for this?' then that would have been much more constructive. It's asking a question instead of going 'shut up because I don't agree with what you're saying', which is what that comment comes along as.
I mean if you want evidence that I had a point, see the posts by Kabam that were posted to this thread since my last comment. That at least shows that they are CONSIDERING whether they want to do compensation. I read it more as 'hey we need some time to figure out exactly what compensation people need, due to how the maintenance has affected them'. Again, if you think I'm wrong about that, please don't just go 'oh hey you're wrong f*** off', and show me some evidence.
Not to mention, when I was reading your past comments, it seemed to me like you had 2 points that relied on the other being true; circular thinking, as i call it. You have shown no proof for either point, apart from 'evidence' that relies on the point THAT YOU HAVEN'T PROVEN YET. All I was really wanting to know was 'hey, do you have anything else that ACTUALLY proves your point, or is this flawed thinking on your part?'.
And I'd just like to make this obvious... I am very sorry if I have come across as inappropriate or rude. It is not my intention to do so, but I can understand if you have read my posts as such.
Compensation for lost Coral has been sent to players who started but were unable to finish a rift due to the emergency maintenance. Thanks for your patience!