WAR ROOM Chat Disappears and Reappears Randomly

Whiskey_PoetWhiskey_Poet Member Posts: 249 ★★
in Bugs and Known Issues


These screenshots were taken within a minute of each other. WARGROUP chat is always available, but WAR ROOM chat appears and disappears as I switch to different areas of the game. It appears to be random and has been available and unavailable while in AW section of the game, among others. This has been a recurring issue since the latest update.

Comments

  • jilanibuxjilanibux Member Posts: 64 ★
    Same.
  • CrkwestCrkwest Member Posts: 420 ★★★
    Same
  • iRetr0iRetr0 Member Posts: 1,253 ★★★★
    This has been happening to me for a few months now
  • XdSpoodermanxDXdSpoodermanxD Member Posts: 531 ★★★
    Yep
  • Thekiller8967Thekiller8967 Member Posts: 323 ★★
    same here
  • SiriusBreakSiriusBreak Member, Guardian Posts: 2,156 Guardian
    Yeah this has indeed been ongoing for awhile now.
  • GroundedWisdomGroundedWisdom Member Posts: 36,616 ★★★★★
    Yes. Happened many times for us.
  • Mainer123Mainer123 Member Posts: 539 ★★
    The_Unknown said:

    This has been happening to me for a few months now

    Same here
  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    The_Unknown said:

    This has been happening to me for a few months now

    Same here
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Hi all,

    If you've had the War Room chat disappear, can you share with us an approximate date and time of when it happened? This information will help us as we look into it. Thanks.
  • HaminHamin Member Posts: 2,444 ★★★★★
    edited July 2019
    Kabam Lyra said:

    Hi all,

    If you've had the War Room chat disappear, can you share with us an approximate date and time of when it happened? This information will help us as we look into it. Thanks.

    Every time there's a war.

    I mean, really... what kind of question is that?
  • iRetr0iRetr0 Member Posts: 1,253 ★★★★
    Kabam Lyra said:

    Hi all,

    If you've had the War Room chat disappear, can you share with us an approximate date and time of when it happened? This information will help us as we look into it. Thanks.

    No offense, but what kind of a silly question is this? It happens during a war is all I can say, during any and all wars since maybe 2 months now?
  • Whiskey_PoetWhiskey_Poet Member Posts: 249 ★★
    @Kabam Lyra the screenshots were taken 5-10 minutes before poating this. So, just one example of this constant phenomenon would be July 2, 2019, approximately 10:18-10:23am Eastern time.
  • SiriusBreakSiriusBreak Member, Guardian Posts: 2,156 Guardian
    Kabam Lyra said:

    Hi all,

    If you've had the War Room chat disappear, can you share with us an approximate date and time of when it happened? This information will help us as we look into it. Thanks.

    Truthfully almost every war for the last 2 months this has been ongoing. It doesn't seem to have a pattern, or apparent trigger unfortunately. I wish I had more to give you to be honest. I know MANY have mentioned this. It comes and goes seemingly as it pleases, lol. It's rather odd. I tried to monitor when it happens. I couldn't make a correlation between when it happened and what was done though. Just jumping between various in game tabs makes it come and go. That's about all I have.
  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    Kabam Lyra said:

    Hi all,

    If you've had the War Room chat disappear, can you share with us an approximate date and time of when it happened? This information will help us as we look into it. Thanks.

    It's been going on off and on for weeks, maybe a couple of months or more not 100% sure.
  • Whiskey_PoetWhiskey_Poet Member Posts: 249 ★★
    edited July 2019


    Today, July 5, 2019
    10:10 am Eastern War Room not available from Home screen or AW screen.
    10:11 am Eastern War Room available when switch from AW screen to home screen.

    In game name "Sig Level One"

    @Kabam Lyra

  • Whiskey_PoetWhiskey_Poet Member Posts: 249 ★★
    edited July 2019
    Hope that helps. Can't remeber to document every timenit happens.
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Thanks for all the extra info everyone. We'll pass it along and hopefully it helps the team to investigate!
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