Potential Delay to v44.1 Launch

We are currently working through some issues that may affect the release window of v44.1. This means that the update may not release on Monday as it usually does. We are working to resolve the issue holding us up as quickly as possible, but will keep you all updated, especially if the delay results in any changes to the content release schedule.
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Contacting support.

UnyonfaceUnyonface Posts: 520 ★★★
in General Discussion
Yesterday I sent a support ticket to Kabam at 3:48pm and it stated that someone would contact me withing 24 hours. Now it's only been about 3 hours past the 24 hour part and I'm wondering if I need to resubmit a support ticket or just wait a little longer for a response. Any recommendations?

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    UnyonfaceUnyonface Posts: 520 ★★★
    Thank you, I'll give it some time.
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    AhitlawAhitlaw Posts: 2,123 ★★★★
    Surprising. Usually I have a response within an hour,I’d submit another ticket. They said they’d respond within 24 hours,should keep their word.
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    UnyonfaceUnyonface Posts: 520 ★★★
    @Kabam Lyra
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    UnyonfaceUnyonface Posts: 520 ★★★
    Ahitlaw said:

    Surprising. Usually I have a response within an hour,I’d submit another ticket. They said they’d respond within 24 hours,should keep their word.

    Well I got an email saying that someone would contact me within 24 hours fairly quick.
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    Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Please be patient and someone will get back to you as soon as possible.
This discussion has been closed.