Earlier today, there was an issue where Summoners that logged on shortly after the Login Calendar switched over for the day didn't receive the Cosmic Ghost Rider login crystal. We've fixed the issue for players receiving the crystal now but will have to collect data and send out the crystal to all players that didn't receive it next week. We apologize for this inconvenience and look forward to making it right for you all.

1k 5* shard purchase limit

jnikolas92jnikolas92 Posts: 192 ★★★
in Bugs and Known Issues
Hey @Kabam Miike @Kabam Zibiit,

The purchase limits in the announcement for a Cavalier was 3x 1k 5* shards. In game has it at 1.
Is this correct?

Comments

  • SiliyoSiliyo Posts: 784 ★★★
    I’m a Cavalier. Isn’t the limit supposed to be 3/3 not 1/1?
  • Kabam LyraKabam Lyra Posts: 2,937 ★★★
    Hi! We are working on a fix for this purchase limit issue now.
  • grud9egrud9e Posts: 83 ★
    So the 4* shard to 5* limit is 1. In the sigil announcement, cavalier shows having 3.

    Is this because it's a "free" sigil week?
  • jnikolas92jnikolas92 Posts: 192 ★★★
    edited August 2019
    thanks @Kabam Lyra ! much much appreciated! so far the sigil changes look cool
  • digmeoutdigmeout Posts: 9
    According to the post on the Sigil, this was supposed to be a limit of 3? Is everyone seeing a limit of 1? Is this a bug in the game or a mistake in the original post?

    Thank you!
  • Kabam LyraKabam Lyra Posts: 2,937 ★★★
    The purchase limits have now been updated.
  • dehmanndehmann Posts: 16 ★
    I bought 1 earlier when it said the limit was only 1. Now my limit says 3, but it has me locked out of buying more.
  • Denta89Denta89 Posts: 74 ★
    Same here, bought 1 and now its 0/3
  • MysterionMysterion Posts: 23 ★
    edited August 2019
    The purchase limit for five-star shards has already been corrected, but it doesn't let me buy the two thousand shards that I had pending
  • Kabam LyraKabam Lyra Posts: 2,937 ★★★
    Denta89 said:

    Same here, bought 1 and now its 0/3

    Sorry for the confusion, again. We are looking at this now.
  • AKKKTEKAKKKTEK Posts: 285 ★

  • AKKKTEKAKKKTEK Posts: 285 ★
    It's saying same to me
  • Kabam VydiousKabam Vydious Posts: 3,597
    We're working on it! Sorry about this, folks!
  • MagMag Posts: 11 ★
    Same, I only got 1/1 and now it says 0/3.
  • CatapoulpeCatapoulpe Posts: 98 ★
    Same for me, I need 1k 5* shards to buy the 11k feature. I hope they fix it soon
  • Dtl7714Dtl7714 Posts: 425 ★★★
    Still broken if you bought it before the first fix. How is that second fix coming along?
  • digmeoutdigmeout Posts: 9
    Fixed now for me, thank you for the quick attention!!!
  • VetVet Posts: 8 ★
    Seems like this likely affected only a few of us as they addressed the error quickly....seems like if support just looked at submitted tickets, they could sort out those who were affected
  • BerenhpBerenhp Posts: 51 ★
    Just for reference the same happened to me. I bought one earlier when it was the max and now it says 0/3.
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