**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Ticket acknowledged but action pending at Kabam's end

DanveerKarnaDanveerKarna Posts: 113 ★
in Suggestions and Requests
Hello Everyone,

I had raised a ticket (through in-game settings) few days back which was acknowledged by Kabam. The team had promised me that they would get back to me on the issue, in spite of daily follow ups the issue isn't resolved yet. I haven't received any update or any other mail regarding the same from Kabam team yet.

Whom should I contact for unresolved tickets? Is there anyway to trace the status of the resolution?

Please guide me.
TIA

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    Kabam PorthosKabam Porthos Posts: 4,676
    Hey DanveerKarna, I'm sorry to hear our Support Team hasn't been able to offer you a resolution just yet. Unfortunately, there is no way to track the current status of a Support ticket. I recommend being patient and I'm sure they'll get back in touch with you as soon as possible.
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