ToS Question - Piloting vs "Merc'ing"

Had a debate recently with another player and want to clarify something with the team/mods if that's OK.

I know piloting in war & AQ and arena is strictly against ToS - however, is it the same for quest content? I'm being told allowing someone to "merc" normal story or EQ content for you is not a violation of ToS (by other players) and want clarification from those who actually have authority on the subject please.

Many thanks
Arch

Comments

  • Bear3Bear3 Posts: 996 ★★★
    Another player playing for you in any format for free, for pay, in aw aq, story mode or in any other fashion is very much not allowed and can get you banned. Nobody is allowed to play your profile besides you. Hope that’s clear.

    🐻
  • Piloting is the act of playing in an account that doesnt belong to you. Doesnt matter what you are doing, if it is AQ, arena, quests. As long as you are playing on someone else's account, you are piloting
  • Archdemon_Archdemon_ Posts: 325
    Thanks, but that doesn't really answer my question.
    Is piloting/merc/whatever-you-want-to-term-it against TOS for event content? I cant see anything that specifically prohibits that specific part of the game, only for War/AQ and the use of arena "bots"
  • Bear3Bear3 Posts: 996 ★★★
    Yes nobody can play on another persons account for any reason. Calling it Mercing vs Piloting doesn’t change it not being allowed. This has been covered in great detail. Trust me you didn’t find a loophole gem. I’d just let it go.

    🐻
  • UmbertoDelRioUmbertoDelRio Posts: 3,022 ★★★★★
    What kind of a question even is this...?

    Simply put, sharing your account information and/or using someone else's account is a violation of the tos.

    It's irrelevant what exactly you do.
  • HeavyBr3athingHeavyBr3athing Posts: 93

    Thanks, but that doesn't really answer my question.
    Is piloting/merc/whatever-you-want-to-term-it against TOS for event content? I cant see anything that specifically prohibits that specific part of the game, only for War/AQ and the use of arena "bots"

    How does that not answer the question. The act itself is against ToS, doesn't matter what content is being done.

    If someone is using an account that isn't theirs, no matter what the reason, it's against the ToS and will get the account banned.

    What's difficult to understand?
  • Bear3Bear3 Posts: 996 ★★★
    Lol he’s hoping he found a loophole where maybe someone can’t do a war for him but can finish lab of legends for him... there’s def no grey area here, it’s been addressed many many times and is not allowed.

    🐻
  • UmbertoDelRioUmbertoDelRio Posts: 3,022 ★★★★★
    That's like thinking that stealing a car to participate in some illegal street racing is illegal, but stealing a car to do grocery shopping isn't.
  • Archdemon_Archdemon_ Posts: 325
    edited September 9
    This was my argument exactly, but I am being told by certain individuals (names withheld as I ain't a grass!) that they have had people merc for them and in return have provided services with the knowledge of Kabam without any action being taken on the accounts in question. The difference being that they did ACT 5 & 6 & EQ and didnt touch any other parts of the game - and there in lies the part I wanted clarification on

    of course, i expected nothing but the usual trolls to come out in force and argue when I specifically asked for an answer from "those who actually have authority"

    @will-o-wisp - Thanks for the first answer however. (I had missed your part about quests in my haste to read your comment)
  • Bear3Bear3 Posts: 996 ★★★
    I actually gave the first answer.. and this was a silly question. It says very clearly in the TOS it’s not allowed.
  • DemonzfyreDemonzfyre Posts: 6,510 ★★★★★

    This was my argument exactly, but I am being told by certain individuals (names withheld as I ain't a grass!) that they have had people merc for them and in return have provided services with the knowledge of Kabam without any action being taken on the accounts in question. The difference being that they did ACT 5 & 6 & EQ and didnt touch any other parts of the game - and there in lies the part I wanted clarification on

    of course, i expected nothing but the usual trolls to come out in force and argue when I specifically asked for an answer from "those who actually have authority"

    @will-o-wisp - Thanks for the first answer however. (I had missed your part about quests in my haste to read your comment)

    You are calling others trolls for the question you asked, which the answer is in the ToS clearly stated? I don't get it. Why are they trolls when you are the one who doesn't understand what the literal definition of account sharing means?
  • Bear3Bear3 Posts: 996 ★★★
    I have the authority to read TOS.. that official enough? 🤦🏻‍♂️

    🐻
  • UmbertoDelRioUmbertoDelRio Posts: 3,022 ★★★★★
    If "sharing your account information" is against the tos, then why in the world would you need any kind of official clarification on whether the actions taken while doing that are a deciding factor on whether it's against the tos or not?

    It simply doesn't make sense, just as calling people trolls for calling that out doesn't make sense.
  • Archdemon_Archdemon_ Posts: 325
    My whole point on this post was that I believed it was against ToS but literally a dozen or more people I've spoken to over Line etc believed that it isn't.
    Which, is why I came here for CLARIFICATION and evidence to show that it is indeed against ToS

    Will's response was adequate, the rest of the replies are surplus to requirements, especially when they add little to no value to the conversation.
  • edited September 9
    Hey Archdemon_, our Terms of Service states:

    "You may not use anyone else’s Account at any time and you may not allow anyone else to use your Account at any time".

    To clarify, it's not okay to access anyone else's account at any time for any reason, and it's not okay to let anyone else access your account at any time for any reason.

    If you're ever unsure whether or not something may be against our Terms of Service, you can review them at the link below.

    https://www.kabam.com/corporate/terms-of-service.html#tab-en

    If you'd like clarification about anything else mentioned in our Terms of Service, I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
This discussion has been closed.