Working as intended...

Mutant_0280Mutant_0280 Member Posts: 31 ★
in Bugs and Known Issues
Usual story Kabam; dropped inputs, lagging, screen freezing, specials button not triggering when pressed/tapped...etc, etc.

Any timeline on when there will be a resolution to these long overdue issues, or are we just to continue playing and being robbed of wins and resources?

I look forward to your response.

Comments

  • UnknownUnknown
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  • CoatHang3rCoatHang3r Member Posts: 4,965 ★★★★★
    I would not be so quick to assign the blame of dropped inputs to Kabam. iOS is capable of dropping inputs all on its own. You can test it’s accuracy. Likely works for Android also.

    What you do is take a photo of a white background, I used notes for this. Then draw a grid on that and tap each cell to test your touch screen accuracy. You can run this multiple times and at your leisure.

    Here’s a video showing the method. I marked the dropped inputs with Xs.
    https://youtu.be/N61O8FD-qRg

    Results of the test.


  • Mutant_0280Mutant_0280 Member Posts: 31 ★
    I'm not necessarily laying all the blame at Kabam's doorstep. I'll be the first to admit when I don't swipe forward or backward in time, mistime a parry or misjudge when a special will be launched. But some of the responsibility has to be on Kabam also. Too many people are saying the same thing, and it doesn't really look like it's always a device issue. Even brand new phones and tablets are doing the same thing. Further, things like ingame lag and screen freezing can't be attributed to operating systems as these issues were not always present in the game. All I feel people would like to hear from Kabam is an acknowledgement that there is a problem on their part and they will spend some time looking into resolving what they can.
  • DemonzfyreDemonzfyre Member Posts: 22,069 ★★★★★
    Mutant_0280 said:

    I'm not necessarily laying all the blame at Kabam's doorstep. I'll be the first to admit when I don't swipe forward or backward in time, mistime a parry or misjudge when a special will be launched. But some of the responsibility has to be on Kabam also. Too many people are saying the same thing, and it doesn't really look like it's always a device issue. Even brand new phones and tablets are doing the same thing. Further, things like ingame lag and screen freezing can't be attributed to operating systems as these issues were not always present in the game. All I feel people would like to hear from Kabam is an acknowledgement that there is a problem on their part and they will spend some time looking into resolving what they can.

    How an they do that with your post? What does it add in terms of helping solve the problem? You dont give any details, videos or screen shots. You give litterally zero helpful info for them to use. Yet you want them to acknowledge something is wrong. There probably is a problem on their end and ot probably has to do with how many device types they are supporting.
  • klobberintymeklobberintyme Member Posts: 1,592 ★★★★
    Mutant_0280 said:

    Usual story Kabam; dropped inputs, lagging, screen freezing, specials button not triggering when pressed/tapped...etc, etc.

    Any timeline on when there will be a resolution to these long overdue issues, or are we just to continue playing and being robbed of wins and resources?

    I look forward to your response.

    (channels inner IT guy) click settings on device. click Device Care (or similar). Click Memory. Clear Memory. Restart phone. Launch MCOC app. Repeat as needed.
  • ẞlооdẞlооd Member Posts: 2,005 ★★★★
    CoatHang3r said:

    I would not be so quick to assign the blame of dropped inputs to Kabam. iOS is capable of dropping inputs all on its own. You can test it’s accuracy. Likely works for Android also.

    What you do is take a photo of a white background, I used notes for this. Then draw a grid on that and tap each cell to test your touch screen accuracy. You can run this multiple times and at your leisure.

    Here’s a video showing the method. I marked the dropped inputs with Xs.
    https://youtu.be/N61O8FD-qRg

    Results of the test.


    Holy ****, that's my DNA strand!
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Mutant_0280, I'm sorry to hear you're experiencing these issues.

    There are many devices capable of running the game and there are many different factors which can cause issues like these to occur. However, we're always reviewing any reports we receive and working to develop and implement improvements on our end to help make the game run as smoothly as possible on as many devices as possible.

    To help us keep track of everyone's feedback about lag and performance issues, we created the dedicated threads below.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    If you haven't already, please take a moment to contribute to whichever of those discussions is relevant to you by providing the details outlined in our Bug Report Template.

    Thank you very much in advance for your help!
This discussion has been closed.