Kabam Mauve
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Hey all. For those unable to update the game: please try uninstalling the app, clear your device's data cache, and try again preferably on a WiFi connection.
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Hey, @RedTide75. We appreciate you sharing this feedback with us about certain text being too hard to read. We will gladly share this information with the rest of our Team!
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Hey all. We understand your concerns but the solution isn't as easy as it seems. As we have made our statement on this matter in the original discussion, this thread will be closed.
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Thanks, @Jhamlet__99 for the info. Try going into your iPhone's Settings and logging out of Game Center, then logging back in. Once you do, please restart the app.
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That's not good. Sorry to hear about your login issues. @Jhamlet__99, can you provide your OS and device information to see how we can get you back into The Contest? Also include if you're attempting to log in using Wi-Fi or a cellular network.
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Hey @Ktashak. You can always refer to this thread for all change logs if you're curious on what each patch update does. The last update was Version 20.1.1 which featured a fix that addressed an issue for Android 9 users that caused infinite loading.
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Hi all. As TheSchwartz quoted from our announcement post, a global buff was placed on Summoned Symbioids in Alliance Wars to deter players from using them as an Attacker or Defender. You can read the announcement post here.
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Hey, @mdangerpowers. As mentioned above, to report a player, tap on their profile and then tap on "Report User" in-game.
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Hey, @Spindidi. To answer your question: no, the refunds were for the Loyalty or Units that were spent purchasing Mystic Mastery Cores.
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Hey @keubatgioi. You will need to scroll further down to find the path that allows you to progress further.
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Hey, @Infantry. We are aware of the performance issues some players have been experiencing. Unfortunately, there isn't a fix-all update that can address all the concerns all players have. It is an ongoing process of improvements with every update that should help with a number of performance issues.
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Hi, @Scorpion989. Apologies for the delay in answering your question! You assumed correctly. Passive and active abilities can nullify or strengthen node effects such as buffs and debuffs.
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Hi, @Frivolousz21! We're sorry for the confusion. When the Summoner Appreciation Gifts were first released, there was an error in which the Arena Gift package included Alliance potions instead of regular potions. This error has since been resolved and the packages include the correct items.
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Hey @Megavok. The team has been made aware of this particular outcome when defeating enemies in Dungeons. Will be closing this thread as the topic is being discussed and acknowledged elsewhere. You can continue the conversation here. Please remember to post technical issues or bugs that you encounter in the Bugs and Known…
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Hey @noob247365 . If you wish to completely delete your account, you need to contact Customer Support through the in-game menu and verify the following information: * Last 2 Purchases (Amount of real-world currency spent, if applicable and approximate within 1 day) i.e Google or iTunes purchases * Last Login Date…
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Hey. Thanks for the suggestions, @Austin555555. We know the downtime has been a frustrating experience for all. Compensation is something we are still determining, and once we have more details to share, we will be making an announcement. Thanks for your patience.
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Hi, Werewrym. Thank you very much for the suggestion! While we can't guarantee its implementation at this time as we plan updates well ahead of time, your idea will be forwarded on to the rest of the team for reading.
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We apologize for the inconvenience, @Coltontizzy . Please check your in-game mail in order to collect the rewards. There is an error with the notifications that we are looking into. Will be closing this thread as the topic is being discussed elsewhere. You can continue this conversation here.
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We are looking into the matter and apologize for the delay in receiving your Arena rewards. I will be closing this thread as there is an already existing discussion post over the topic. Feel free to continue the discussion here.
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Hey @Loken4000. We're sorry to hear that your phone performance has been affected since downloading the latest update. If you are experiencing crashing, lag, unresponsive controls or performance problems, please post in one of the following discussions over at Bugs and Known Issues forum depending on the device that you…
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Hey, Neeraj. You need to create a Kabam account and login from the device you wish to synchronize that account to. When you login with your new Kabam account, there will be two options: Option #2 will show you how to load a game that was already linked to a Game Center or Google Play ID. Here's an easy step-by-step guide…
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Hey, @Beholder_V. We greatly appreciate your neat suggestion for Alliances! While we can't promise its implementation, we'll be passing this along to the rest of the team for reading.
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Hi, GS1592 We apologize for the inconvenience regarding Friend Chat not working as intended and a fix is currently scheduled to roll with the next update. Will be closing this thread as there's an active discussion on the matter here.
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Hey, Djmags Will be closing this thread as there's currently an active thread on this matter on the Bugs and Known Issues section, you may join the conversation here. The team is aware of the issue with Friend/Personal Chat not working as intended and a fix is planned for the update. We apologize for the inconvenience.
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Hi, IanMoone89. There are many circumstances that could affect the speed of loading in the game ranging from the type of device, connection and operating system you are using. Please contribute to the active stickied thread for performance issues with Android devices and follow the format instructed to aid in our…
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Hey RBD6, this sounds like it is connected to an issue we are currently investigating. We have a thread going on the subject here where we will update everyone as soon as we have more information.
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Hi! In-game, there is a link for “support” after you tap the gear in the upper left corner. From here, you can then surf through the Support FAQs. This is a great way to get answers to a lot of common questions. This one relates to changing your MCOC username: How do I change my profile name?
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Hey there! This forum section is for Alliance recruitment posts. I will be moving this thread to the General Discussion section as it's more suited for this type of topic.
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Oh no! I'm sorry to hear about this situation. Please contact our Support Team for further assistance in securing your account! We aren't able to assist with account specific issues here in the forums, but they will be able to help you further. In the game on the home screen, please tap the grey gear icon in the top left…
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The forums are not the place to discuss any actions taken on individual accounts, including in-game bans. There is more information here in our forums regarding bans.