We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.

MCOC Team

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  • Thanks for your patience, and apologies if your question fell through the cracks a bit in such a busy thread. We'll be approaching this situation the same way we always do when down time possibly impacts Legends Runs - the downtime will be considered when reviewing what your completion time should have been, and those that…
    in Legends Runs & Downtime [Mod Edit for Title Clarity] Comment by MCOC Team July 2018
  • Hey everyone. While it's understandable that Summoners have a lot of passionate thoughts on the topic of compensation, in this instance we aren't revisiting the decision. The post that the moderator made about us investigating the issue to resolve, stating that there will be compensation and that players are able to play…
    in AQ Bracket Issue [Resolved: Compensation Given] Comment by MCOC Team July 2018