Newbie1_Kenobi ★
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I got just over 5k points and it says I qualify for ranked rewards but haven’t received them yet.
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I did more digging and the email was sent with the wrong date. The actual purchase was for several days earlier which I did make. I just paid the $4.99 and my units are back. What a nuisance! I do appreciate the positively-posted advice.
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I can understand how it seems suspect, but I really thought it was a clerical error and Apple fixing it wouldn’t cause this headache. I suppose that was naive.
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No “purchase” was made as I did not click any buttons in the game to initiate such and NO items were added to my account in game. I’m using the word “purchase” in the context of receiving an email from Apple stating one had been made when it had NOT been made.
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Yes an Apple charge just showed up on my account. I did contact Kabam 2 days ago and haven’t heard anything.
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I didn’t purchase anything. The email said I did which is why I thought my cc was stolen but no other fraud was seen and I didn’t actually press any buttons in the game to purchase anything. Imagine not reading carefully and posting snarky things when someone is just trying to get resolution for some type of glitch or…
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So dumb - if I thought they’d give me back my 11k+ units, I’d spend the $4.99 just to be done with it.
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Yes through Apple
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It’s so frustrating when I didn’t do anything wrong yet my account has lost over 11,400 units.
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Thanks. I couldn’t find any other ones to tag.
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Did this ever get solved? I just had this happen to me and I contacted support a day and a half ago with no resolution yet.
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Yes, why do the unit deals disappear within 2-3 days of purchasing the first tier? I got tiers 1-4 but wanted to get more as my unit stash grew this week. Yet they are gone even though they should be here the whole event. Is this intentional? I saw the countdown but thought it might be just the first time through the tiers.
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I’ve tried zooming in and out and it doesn’t work. Closing and reopening the game worked one time but hasn’t worked since and I’ve tried it several time on and off wifi.
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Me as well - I didn’t waste the key. I just stayed in the quest and keep restarting the game but it’s still not working.
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@"Kabam Miike" are you aware rank rewards didn’t go out?
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Same for me and an alliance mate as well - I feel like this happened before after EQ completion also. When I completed a ticket, I was told “it always takes a few hours for rewards” which isn’t the case. Later, it was noted that a problem was discovered.
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The new bug and community tracker shows that a fix for this is live. I am not seeing any evidence of that in game. Glitches still happening, champs being picked for me, spinning wheels causing loading issues, and game crashes. Phone is updated. Please note this is not fixed.
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I received 1 key only when I only did the gauntlet once. Is Kabam addressing this along with those who are missing all keys?
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The game keeps selecting champs for me that I don’t want. I’ve gotten kicked from the game in the middle of battlegrounds. When I restart the game, it sometimes restarts the fight then shows timeout and sometimes just says I lost. I have lost several matches that I might have won due to these issues. It makes it very…
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I am able to get in now.
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When it restarts, it doesn’t restart the fight for me and one of my duel credits is gone. It’s happened 3 times now. It’s frustrating. I’m on iOS with latest update installed.
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Still no level up event and hasn’t been at all for me - I never saw a 22-hr event after hero use. Not even in the coming soon as others have stated. I’ve restarted the game multiple times. It has been about 17 hours now with no event other than the 7-hr ones.
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I do appreciate the reduced timer, but I also agree that it can still be a bit tight getting through sections. Typically, someone on the team has to fight during work or late at night - in not ideal situations - due to timing of energy or paths/minis not being opened. Doing away with an energy requirement would be great…
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Newbie1 Kenobi iPhone XR iOS 14.7.1 Game 32.2.0 Both wifi and cellular Arenas Game stalled and would not move once an arena fight was won, closed the app and reopened it and got a message that there was an error connecting when I went back to the arena fight. It showed me losing the fight even though I had won. I then lost…
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Alegka312: Do you have lags/fps drops? Yes - game glitches with animations freezing and game suddenly shuts down in the middle of fights
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In-Game Name: Newbie1 Kenobi Device and Model: iPhone XR Device Operating System: 14.4 Cellular or WiFi: both - AT&T Game Version Installed: 30.1.0 Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena, Alliance Quest or Alliance War. - ALL OF THEM! Today, it happened both in Arena and AQ…