I can't go in my crystal tab

DANTEPLAYMCOCDANTEPLAYMCOC Member Posts: 5 ★
in Bugs and Known Issues
Just gonna cut to the chase, I am unable to get in my crystal tab since the start of October and no one can address I'm very disappointed in how the lag has got this bad please find a way to fix this kabam.

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey DANTEPLAYMCOC, I'm really sorry to hear you're experiencing lag and are unable to access the Crystal section of the game.

    There are large number of devices capable of running the game and as a result, there a many different reasons why one person may experience lag when compared to someone else who experienced the same problem. However, we're always working on new ways to make improvements to help make the game run smoother on as many devices as possible.

    In an effort to keep everyone's feedback about issues such as lag more organized, we created two dedicated threads, which you can find at the links below.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    There's also an active discussion HERE where others have expressed their concerns about longer than usual loading times.

    If you haven't already, please take a moment to contribute to whichever of those discussions is relevant to you by providing the details outlined in our Bug Report Template.

    Thank you very much in advance for your help and patience as we work to address your concerns as quickly as possible!
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