New Update Program Bug for IOS

2

Comments

  • Dob1616Dob1616 Member Posts: 175

    So that BAR is actually something you can directly “click” on (and not just a visual clue indicating that you can “swipe up” from bottom to access it) ??
    Maybe still a bad combination of software coding by both companies then.

    And does the XR then basically have a zero-edge to it, and if so then where do you actually hold it without constantly having part of your hands touching some part of the touchable screen area ?? (Similar to the brilliant idea of some phone engineers to design a curved glass edge to some phones, rendering pointless any thought of actually protecting your device by getting a rubber-edge phone case for it).

    The thing is with these phones that have the home bar while you’re in an app you’re supposed to only be able to access the home bar while swiping up to make it ready for use. Since this update to MCOC it is constantly ready/active causing me to play in the middle of the screen, changing my routine, in order to not hit it. Screen does run from edge to edge and I’ve never had a problem holding the phone and playing nor with this current issue. I found a way to disable the home bar while in MCOC but I shouldn’t have to rely on work around a when it was working fine prior to update.
  • Star_Lord_Star_Lord_ Member Posts: 528 ★★★
    Same issue here. It never happened prior to the most recent mcoc update

    Phone- iPhone XS Max
    MCOC version - 24.2
    iphone software - iOS 12.4.1
    Issue - Home bar appearing during fights. It should only activate when I swipe up on my phone (same as described by OP)
  • RotellyRotelly Member Posts: 774 ★★★
    Anyone else having issues with iPhone X switching apps mid fight? It recently got super sensitive and is making the game unplayable.
  • G2DKG2DK Member Posts: 243
    Having the same issue. Constantly exiting out of the game mid fight on accident.

    iPhone X
    12.3.1
  • CharChar Member Posts: 36
    edited September 2019
    @Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Lyra @Kabam Porthos can we get any updates on this issue? Like many others reported since the day update came out, this bug is getting more and more inconvenient and truly making the game unplayable. We had had AQ and AW start in meantime, this should’ve been addressed prior to such competitive game modes returning on their cycle.

    There’s no mention this has begun to be investigated at all, meanwhile there’s a message about nerfing several champion’s heavy attacks in the Known Issues thread for 24.2. I think a broken aspect of the game should take precedence over others that can wait.
  • LucidblueprintsLucidblueprints Member Posts: 47
    This issue is making the game play horrible. Given up playing till it's fixed.

    Kabam - Any ETA on a fix?
  • DrZolaDrZola Member Posts: 8,893 ★★★★★
    Thank you for this thread. iPhone XS using current iOS and MCOC updates and happening multiple times a fight.

    How soon can we get a fix? Makes swiping in game very difficult.

    Dr. Zola
  • Knight3432Knight3432 Member Posts: 10
    Having the same problem with my IPhone X. This issue started with the latest update. My screen flips with the slightest touch of the bar. It occurs every fight and makes it impossible to get any momentum going. The game is nearly unplayable with this problem.
  • Knight3432Knight3432 Member Posts: 10
    As a follow up, it seems that the latest update is having an interaction with the IPhone home bar, which makes it active with the slightest touch. I checked my other apps and this is the only one that does this.
  • JmurphJmurph Member Posts: 118
    Since the latest update, I continually have my pause screen come up (due to the white bar being at the bottom).
    Doing map 7x5 and end game material this is very frustrating as it usually ends in an instant kill after un-pausing. @Kabam Miike @Kabam Zibiit @Kabam Vydious is there anything that is/ can be done to fix this issue? It has pushed me to want to stop playing, which I have never said in my over 2 years of playing.
    Thank you!
  • Capt_MuricaCapt_Murica Member Posts: 1
    Same issue for me. iPhone XR. Submitted ticket. No help.
  • Hammerbro_64Hammerbro_64 Member Posts: 7,463 ★★★★★
    Same with me on a boring ol X. Haven’t had any issues in fights but I have done it when I am scrolling through my inventory and such. Kinda annoying
  • Carmel1Carmel1 Member Posts: 632 ★★★
    can we get update? hopefully before AW season start??
    with so many bugs in the latest release, why there isn't "known issues" thread other than the one that "nerf"\"fix" (poteto potato) the champs with the more reliable heavies?
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hey everybody,

    Sorry for the slow reply here. We have a hotfix release coming for iOS users that will address this issue. We're hoping to get this out as soon as we can, but are bound by the timelines of our Partners in this case.

    Thank you for your patience as we worked to resolve this as quickly as we could.
  • JadedJaded Member Posts: 5,477 ★★★★★

    Hey everybody,

    Sorry for the slow reply here. We have a hotfix release coming for iOS users that will address this issue. We're hoping to get this out as soon as we can, but are bound by the timelines of our Partners in this case.

    Thank you for your patience as we worked to resolve this as quickly as we could.

    Is this a interaction between the new iOS update and the new mcoc update? Or just mcoc side issue? I’m just curious since both happened the same day. I can’t tell which one did this.
  • G2DKG2DK Member Posts: 243
    Jaded said:

    Hey everybody,

    Sorry for the slow reply here. We have a hotfix release coming for iOS users that will address this issue. We're hoping to get this out as soon as we can, but are bound by the timelines of our Partners in this case.

    Thank you for your patience as we worked to resolve this as quickly as we could.

    Is this a interaction between the new iOS update and the new mcoc update? Or just mcoc side issue? I’m just curious since both happened the same day. I can’t tell which one did this.
    Mcoc update only . I have yet to update my iOS and I have the problem.
  • JadedJaded Member Posts: 5,477 ★★★★★
    Gkohler said:

    Jaded said:

    Hey everybody,

    Sorry for the slow reply here. We have a hotfix release coming for iOS users that will address this issue. We're hoping to get this out as soon as we can, but are bound by the timelines of our Partners in this case.

    Thank you for your patience as we worked to resolve this as quickly as we could.

    Is this a interaction between the new iOS update and the new mcoc update? Or just mcoc side issue? I’m just curious since both happened the same day. I can’t tell which one did this.
    Mcoc update only . I have yet to update my iOS and I have the problem.
    Okay cool thanks for the info
  • DrZolaDrZola Member Posts: 8,893 ★★★★★

    Hey everybody,

    Sorry for the slow reply here. We have a hotfix release coming for iOS users that will address this issue. We're hoping to get this out as soon as we can, but are bound by the timelines of our Partners in this case.

    Thank you for your patience as we worked to resolve this as quickly as we could.

    Appreciate the update, @Kabam Miike The sooner the better on this fix—the bug is incredibly annoying.

    Dr. Zola
  • JmurphJmurph Member Posts: 118
    @Kabam Miike any word or update on this issue? It persists and I have spoken to many with any version of the iPhone X who have the same issue. Thanks!
  • Snake7979Snake7979 Member Posts: 3
    Please fix this. It is so frustrating.
  • Snake7979Snake7979 Member Posts: 3
    Yes! I can not wait! This is soooooooo annoying lol.
  • CharChar Member Posts: 36
    @Kabam Miike AW season has started, hotfix not within sight. Any updates on this?
  • Logan2048Logan2048 Member Posts: 5
    You can bypass this bug by going into guided access. To do so triple click the power button. Then choose “guided access” It sucks to have to this each time. But worth it if you’re doing tricky fights.
  • gatra_hpgatra_hp Member Posts: 98
    happened to mine also.

    iPhone X, iOS 12.4
  • DęłtåDęłtå Member Posts: 295
    Should have delayed season they did for android when android had a similar bug
  • CharChar Member Posts: 36
    Logan2048 said:

    You can bypass this bug by going into guided access. To do so triple click the power button. Then choose “guided access” It sucks to have to this each time. But worth it if you’re doing tricky fights.

    Thank you! I think this is a good solution for short term.
  • Snake7979Snake7979 Member Posts: 3
    Me too
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hey everybody,

    The Hotfix is on its way! We expect that it should be available to everybody in the coming hours, but don't have an exact timeline yet. Please keep an eye on the App Store, and update as soon as you can to fix this issue.

    Thank you for your patience.
  • Ghostspider231Ghostspider231 Member Posts: 301 ★★★
    Update is live.
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