In-Game Name: sko192006 and thetruth~2 Both accounts are having the exact same issue.
Device and Model: Samsung A70
Device Operating system: Android Version 10
Cellular or WiFi: Both
Game Version Installed: 26.1.0
Game Mode: Any and every game mode I play
Description of the Issue: After a few minutes on the game it boots me and says the connection was lost. It has mostly been happening at the end of fights. And then I reload and my champion is half dead, no matter the outcome of the fight and the AI has full health. I've lost a lot of energy and champions, bc of it. It has been happening for two whole days now.
I've uninstalled the game, disconnected and reconnected my wifi, logged out, and tried everything I could.
Device: Samsung Galaxy A70 OS : Android 10.0 Cellular or WiFI: Either Game version: Latest Version Game mode: In every mode the game throws me out mid fight. My connection is stable and working fine for everything else yet the red icon pops up on the right side every fight. The game is unplayable at the moment. We will have to leave our allys and will also lose rewards from AQ,AW and Incursions if it carries on like this. Please release a quick fix.
This is happening to me at the screen to PLAY incursion, I can't even get in!! It gave me a teammate then kicked me out now every time I click the game it has connection issues..
I have and Samsung Galaxy S10
OS : Android 10.0 Cellular or WiFI: WIFI and 4/3G Game version: Latest Version
In-Game Name: CryGuitar Device and Model: Samsung Galaxy S8 Device Operating System: 9.0.0 Cellular or WiFi: WiFi Game Version Installed: 26.1.0 Game Mode: Any, most experienced into Quest and Incursion (new) Description of the Issue: The game crashes saying I'm having internet connection issues, and than I'm disconnected, but Internet works for any other application at the same time (ex. Chrome, Whatsapp, Line, other games such Clash of Clans from Super Cell). Is it related to location? I'm from Brazil.
In-Game Name: iODn Device and Model: Galaxy s10 Device Operating System: Android Cellular or WiFi: WiFi/data Game Version Installed: 26.1? Most recent ? Game Mode: Incursions.. I started one up in the early afternoon. It let me select my team and look for a partner then after hitting start it instantly kicked me out saying "connection issuses" every time I load the game up I can play all modes except Incursions. Then when I click "continue" on incursions, the wifi bars come up as if I lost connection but I can still navigate through game modes but I cant play anything until I restart... please fix this... I want to get the rewards.. I already missed a FULL day.. this is bs
In-Game Name: Arctic_Train Device and Model: Galaxy S8 , iPhone 8 Device Operating System: Cellular or WiFi: WiFi Game Version Installed: 26.1 Game Mode: INCURSIONS Description of the Issue: Thought I would try out INCURSIONS but unfortunately it will not connect to the zone room is keeps lagging out I tried restarting app as well as switching phones bug continues and will not allow me to enter incursions.
In-Game Name: Khal Crogoo Device and Model: Samsung Galaxy A70 Device Operating System: Android 10 Cellular or WiFi: both Game Version Installed: Latest
I am having connection issues, game crashes after almost every fight in story mode, arena; AQ works normal for now (3 fights). Incursions, happened once in 3 rooms but chat is not working properly. I updated phone today with newest monthly android update, might be an issue.
We cant play AW. We cant play AQ. We cant play Incursions. Galaxy A series users are suffering here. Will a fix be released soon ? Please respond @Kabam Miike@Kabam Zibiit
Really impossible to play currently. Fighting boss in aq and three times killed...game crashes and removes half my health with no damage to doom. Curious how many a70 owners there are playing as none will be spending money on the game now
In-Game Name: HarleyQuinn19 Device and Model: Samsung Galaxy A70 Device Operating System: Android 10 Cellular or WiFi: both Game Version Installed: Latest
Disconnect all 2 Minutes. I lose in aw by disconnect.
I am A70 owner and I am waiting for a solution from March 18th. Kabam suport service gave me the same answer all the time. They must to fix that problem asap and giving us something for the wasted time.
If one you do not demand a solution I suggest you do it right now, cos kabam is not earing our problem and they are not doing nothing to solve it.
I wrote to much times to ask them for help and no good news come from Kabam. They just said: "you must wait our team, they are working on it". I am really tired to lose life and ítems.
In-Game Name: Αrchon Device and Model: Samsung A70 Device Operating System: Android 10 Cellular or WiFi: both Game Version Installed: 26.1.0 Game Mode: All Description of the Issue: consistently getting the red connection error icon while moving around maps, choosing rosters, etc. Sometimes if I force close game it will resolve. Other times if I just let it sit there for a few min it will eventually register my input. It happen during fights as well. The problem appeared since the last emergency maintenance yesterday.
I keep getting disconnecting since yesterday. I was playing alliance war and got disconnected multiple times making my champs dead for getting disconnected. Please do something about this.
In-Game Name: Naus__ Device and Model: Samsung galaxy s9 Device Operating System: 10 Cellular or WiFi: Both Game Version Installed: 22 Game Mode: Any Description of the Issue: Randomly during a fight, the game freezes aboult half or one second. I don't recall happening more than one per fight, through. Tried deleting and reinstalling the game, but no changes. Most of the people in my alliance have similar issues. Thank you!
In-Game Name: Walknut Device and Model: Samsung Galaxy A70 Device Operating System: Android 10 Cellular or WiFi: both Game Version Installed: Latest Game mod:All I have got same issues when i playing. I hate that red connection issue icon. Please do something to fix.
In-Game Name: Mr-P00L Device and Model: Samsung A70 Device Operating System: Android 10 Cellular or WiFi: both Game Version Installed: 26.1.0 Game Mode: All
Same here as well, i thought it could be my wifi but i'm kind of happy to see i'm not the only one with that problem. It's impossible to play in any game mode because of the waiting or the disconnections, and i loose many aq/aw/quests/arena fights because i get disconnected during the final screen.
@Kabam Miike where are we at with these issues? It sucks that i cant play my game be cuz the lag is so bad i can never land a perry i would attach a video but it wont let me
Android v10 update may be to blame. Game players of Hearthstone have reported same issues not being able to play their game on A70 after Android v10.
Also (limited subset of phones, but much more severe), is that some hardware builds of A70 have caused phone to lockup after downloading Android v10. Turning phone into a useless brick.
Comments
Both accounts are having the exact same issue.
Device and Model: Samsung A70
Device Operating system: Android Version 10
Cellular or WiFi: Both
Game Version Installed: 26.1.0
Game Mode: Any and every game mode I play
Description of the Issue: After a few minutes on the game it boots me and says the connection was lost. It has mostly been happening at the end of fights. And then I reload and my champion is half dead, no matter the outcome of the fight and the AI has full health. I've lost a lot of energy and champions, bc of it. It has been happening for two whole days now.
I've uninstalled the game, disconnected and reconnected my wifi, logged out, and tried everything I could.
Please fix.
OS : Android 10.0
Cellular or WiFI: Either
Game version: Latest Version
Game mode: In every mode the game throws me out mid fight. My connection is stable and working fine for everything else yet the red icon pops up on the right side every fight. The game is unplayable at the moment. We will have to leave our allys and will also lose rewards from AQ,AW and Incursions if it carries on like this. Please release a quick fix.
I have and Samsung Galaxy S10
OS : Android 10.0
Cellular or WiFI: WIFI and 4/3G
Game version: Latest Version
Device and Model: Samsung Galaxy S8
Device Operating System: 9.0.0
Cellular or WiFi: WiFi
Game Version Installed: 26.1.0
Game Mode: Any, most experienced into Quest and Incursion (new)
Description of the Issue: The game crashes saying I'm having internet connection issues, and than I'm disconnected, but Internet works for any other application at the same time (ex. Chrome, Whatsapp, Line, other games such Clash of Clans from Super Cell). Is it related to location? I'm from Brazil.
Device and Model: Galaxy s10
Device Operating System: Android
Cellular or WiFi: WiFi/data
Game Version Installed: 26.1? Most recent ?
Game Mode: Incursions.. I started one up in the early afternoon. It let me select my team and look for a partner then after hitting start it instantly kicked me out saying "connection issuses" every time I load the game up I can play all modes except Incursions. Then when I click "continue" on incursions, the wifi bars come up as if I lost connection but I can still navigate through game modes but I cant play anything until I restart... please fix this... I want to get the rewards.. I already missed a FULL day.. this is bs
Device and Model: Galaxy S8 , iPhone 8
Device Operating System:
Cellular or WiFi: WiFi
Game Version Installed: 26.1
Game Mode: INCURSIONS
Description of the Issue: Thought I would try out INCURSIONS but unfortunately it will not connect to the zone room is keeps lagging out I tried restarting app as well as switching phones bug continues and will not allow me to enter incursions.
Device and Model: Samsung Galaxy A70
Device Operating System: Android 10
Cellular or WiFi: both
Game Version Installed: Latest
I am having connection issues, game crashes after almost every fight in story mode, arena; AQ works normal for now (3 fights). Incursions, happened once in 3 rooms but chat is not working properly.
I updated phone today with newest monthly android update, might be an issue.
Samsung galaxy a70 with android v10 and latest game version
Wifi and 4g full bars
Still problem they didnt fix it
Tried match making incursions over 12 hours ago, it never let me join and still isn't letting me join to leave the party.
Device and Model: Samsung Galaxy A70
Device Operating System: Android 10
Cellular or WiFi: both
Game Version Installed: Latest
Disconnect all 2 Minutes. I lose in aw by disconnect.
What is the problem with the game?
Galaxy s8 plus
Wifi and mobile data
Every thing lags crytal openings, all fights in every mode
If one you do not demand a solution I suggest you do it right now, cos kabam is not earing our problem and they are not doing nothing to solve it.
I wrote to much times to ask them for help and no good news come from Kabam. They just said: "you must wait our team, they are working on it". I am really tired to lose life and ítems.
Device and Model: Samsung A70
Device Operating System: Android 10
Cellular or WiFi: both
Game Version Installed: 26.1.0
Game Mode: All
Description of the Issue: consistently getting the red connection error icon while moving around maps, choosing rosters, etc. Sometimes if I force close game it will resolve. Other times if I just let it sit there for a few min it will eventually register my input. It happen during fights as well. The problem appeared since the last emergency maintenance yesterday.
Device and Model: Samsung galaxy s9
Device Operating System: 10
Cellular or WiFi: Both
Game Version Installed: 22
Game Mode: Any
Description of the Issue: Randomly during a fight, the game freezes aboult half or one second. I don't recall happening more than one per fight, through. Tried deleting and reinstalling the game, but no changes. Most of the people in my alliance have similar issues.
Thank you!
Device and Model: Samsung Galaxy A70
Device Operating System: Android 10
Cellular or WiFi: both
Game Version Installed: Latest
Game mod:All
I have got same issues when i playing. I hate that red connection issue icon. Please do something to fix.
Device and Model: Samsung A70
Device Operating System: Android 10
Cellular or WiFi: both
Game Version Installed: 26.1.0
Game Mode: All
Same here as well, i thought it could be my wifi but i'm kind of happy to see i'm not the only one with that problem. It's impossible to play in any game mode because of the waiting or the disconnections, and i loose many aq/aw/quests/arena fights because i get disconnected during the final screen.
Android v10 update may be to blame. Game players of Hearthstone have reported same issues not being able to play their game on A70 after Android v10.
Also (limited subset of phones, but much more severe), is that some hardware builds of A70 have caused phone to lockup after downloading Android v10. Turning phone into a useless brick.
https://www.androidcentral.com/psa-galaxy-a70-android-10-update-may-brick-your-phone