Been having connection issues

Jezza1997Jezza1997 Member Posts: 31 ★
in Bugs and Known Issues
I've started having connection issues recently. At first I thought it was to do with the battery level of my phone, but it's also been happening at over 80% charge. It has usually happened after 20 or so minutes of playing the game.

Device: Huawei Honor 9

OS - Android version 9

It's been when I've played the game on Wi-Fi.

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Jezza1997, there are many devices capable of running the game and there are many different factors which can cause issues like this to occur. However, we're always reviewing any reports we receive and working to develop and implement improvements on our end to help make the game run as smoothly as possible on as many devices as possible.

    To help us keep track of everyone's feedback about connection issues, we created dedicated threads for iOS and Android users. You can find the relevant thread for Android users at the link below.

    - Android Lag and Performance Issues Thread

    If you haven't already, please take a moment to contribute to that discussion by providing the details outlined in our Bug Report Template.

    Thank you very much in advance for your help!
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