Legendary focus bundles

Skillet010409Skillet010409 Member Posts: 3
in Bugs and Known Issues
Can anyone help. I bought a legendary focus bundle and selected tech. I rolled a 5 * Ultron a 5* Nighthawk and a 5* Civil Warrior. I went to select the 5* nighthawk and my game crashed. When I reopened it no option to select one of the champs and no new champs in my vault. Does anyone know how I can resolve this?

Comments

  • SummonerNRSummonerNR Member, Guardian Posts: 12,836 Guardian
    That’s actually a very interesting conundrum. Normally with crystals, since the exact champ is already decided upon moving the crystal into the spinning area or just doing a flat-out Open, if you do happen to crash during the spinning or as reel is stopped (before it actually shows it to you) you just get that champ anyways.

    BUT, this “Selection” type of crystal has another step inbetween. So what happens if your game crashed (or if people try to circumvent a bad set of choices, either low Star versions or just bad champs), while it is showing you your choices, but before you actually make a choice ??
  • TheHeroDeservedTheHeroDeserved Member Posts: 756 ★★★
    edited January 2020
    Try writing to kabam support. They are usually very helpful, and can probably see which champs you could select.
  • TheHeroDeservedTheHeroDeserved Member Posts: 756 ★★★
    edited January 2020
    Let me hear the update when Kabam respons 👍
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, sorry to hear about this. For account specific issues, our Support Team would be the best equipped to look into things for you. You can reach them from the game's home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support".
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