Dungeon Boost Refunds

Sudhanshu33Sudhanshu33 Member Posts: 1
in General Discussion
My in game name is Sudhanshu33
Kabam said they'll take my Dungeon Boost and Will refund back the Units to us
But I still have my Dungeon Boost in my inventory and want those units if those boosts no longer needed

Comments

  • NeotwismNeotwism Member Posts: 1,803 ★★★★★
    U will need to contact tech support. They are the only ones who can help you
  • SiriusBreakSiriusBreak Member, Guardian Posts: 2,156 Guardian
    It's taking time. If the Boosts are still in your inventory, that just means they haven't got to your account yet. Give them time. They have to skim through all the accounts in game. Locate those with the boosts. Then remove them, and send out the refund. This is no small task. All one can do wait patiently. They'll get to your account in time. I just got mine about an hour or so ago. So they're definitely still working on this. Probably will take a few days for some to revive the refund.
  • RiderofHellRiderofHell Member Posts: 4,686 ★★★★★
    What if you wasted them
  • phillgreenphillgreen Member Posts: 4,186 ★★★★★
    I might have missed it but why was dungeons stopped early and why are they taking my points boost?
  • The_OneThe_One Member Posts: 2,936 ★★★★
    What's the refund for?
    I got units on both my accounts but I don't do dungeons on either account
  • GamerTGamerT Member Posts: 133 ★
    A lot of people have gotten units for a dungeon refund, but I still haven’t gotten any. They say they didn’t buy any dungeon boosts or potions, and neither have I. Has anyone else not gotten the compensation?
  • GamerGamer Member Posts: 11,116 ★★★★★
    U culd get them for free from dounge and if u didn’t hav any u will not hav got anything
  • RapRap Member Posts: 3,233 ★★★★
    I got a feeling that it has been found to be exploitable somehow, under some conditions or other and they don't want players exploiting it and getting too many rewards. But!!! They are keeping the details to themselves...they should be forthright and forthcoming with thier reasons though...seem to be keeping the reason a mystery.
  • Thicco_ModeThicco_Mode Member Posts: 8,852 ★★★★★
    phillgreen said:

    I might have missed it but why was dungeons stopped early and why are they taking my points boost?

    The_One said:

    What's the refund for?
    I got units on both my accounts but I don't do dungeons on either account

    Rap said:

    I got a feeling that it has been found to be exploitable somehow, under some conditions or other and they don't want players exploiting it and getting too many rewards. But!!! They are keeping the details to themselves...they should be forthright and forthcoming with thier reasons though...seem to be keeping the reason a mystery.

    I'm not completely sure, but I think they are planning a revamp of dungeons so they took away the boosts bc they might not be needed or might be too powerful.
    As for why dungeons were ended early, i don't know
  • RiderofHellRiderofHell Member Posts: 4,686 ★★★★★
    So guessing my main wont get refund 🙄
  • djr17djr17 Member Posts: 701 ★★★
    I never once bought a dungeon boost, in fact, I never used the one kabam gave me, and I got the 'refund'
  • ChriissRChriissR Member Posts: 655 ★★★★
    You only got a refund if you had dungeon boosts in your inventory.

    I've never bought any either, but had 3 in my inventory given to me so I got back 180 Units. 60 per boost.
  • HedronHedron Member Posts: 359 ★
    I also didn't got any unit. People who don't had any dungeon boosts got refund so I should also get those units ASAP.
    Or else this will be partiality between players
  • UnknownUnknown
    This content has been removed.
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hedron said:

    I also didn't got any unit. People who don't had any dungeon boosts got refund so I should also get those units ASAP.
    Or else this will be partiality between players

    You can't be refunded for something you didn't have. If you have Dungeons Boosts left in your inventory, contact support.
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