4* Feature arena only top 50 get champ??

RRNYRRNY Member Posts: 25 ★
edited March 2020 in Bugs and Known Issues

Came in 125 in 4* and got 1-10% rewards, rank rewards show only top 50 get the champ?
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Comments

  • k0yak0ya Member Posts: 3 ★
    The same for me


  • AzKicker316AzKicker316 Member Posts: 2,447 ★★★★★
    Should be top 800, what's going on here!
  • LeanbisonLeanbison Member Posts: 130 ★★
    Same for me. Placed 698. Should have received Terrax. @RichTheMan
  • AzKicker316AzKicker316 Member Posts: 2,447 ★★★★★
    Leanbison said:

    Same for me. Placed 698. Should have received Terrax. @RichTheMan

    What was your score?
  • LeanbisonLeanbison Member Posts: 130 ★★
    AzKicker316 said:

    Leanbison said:

    Same for me. Placed 698. Should have received Terrax. @RichTheMan

    What was your score?
    10.2 mil
  • LeanbisonLeanbison Member Posts: 130 ★★
    H
    Here is the photo
  • WesTheTechWesTheTech Member Posts: 1
    edited March 2020
    Same thing happened to me! I ranked 161!! Submitting a ticket!
  • ZiprianoZipriano Member Posts: 10 ★
    Same here. I ranked 97, but only got the 1-10% rewards. I scored 13.8 mil.
  • PanbohPanboh Member Posts: 72 ★
    Nice. So they finnaly found a way to break also a featured arena... Congrats Kabam. After a year and a half, first featured I didn't got and 3 days wasted. Good job.
  • SummonerNRSummonerNR Member, Guardian Posts: 13,188 Guardian
    MERGE , several other thread saying the same thing.
    Definitely no notice of 4* Feature changing from Top-800 to Top-50, so must be a Bug.
  • RichTheManRichTheMan Member Posts: 202 ★★★
    edited March 2020
    @Leanbison and others, i have messaged Kabam on CCP contacts that i have and will monitor the forums before i make MCOC News tomorrow to see what is happening. There is a big error with this being 1-50 rank so Kabam will need to sort this out asap!
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Definitely a bug. Looking into it.
  • AzKicker316AzKicker316 Member Posts: 2,447 ★★★★★
    Kabam Miike said:

    Definitely a bug. Looking into it.

    Any updates yet?
  • AdonislinkAdonislink Member Posts: 27 ★
    It would be nice to be kept in the loop
  • GroundedWisdomGroundedWisdom Member Posts: 36,634 ★★★★★
    If it's a confirmed bug, then they'll likely get the Rewards out to the remainder that placed. It may take some time, but that's what I see happening, FWIW.
  • GoldenArchivistGoldenArchivist Member Posts: 14 ★
    Leanbison said:

    AzKicker316 said:

    Leanbison said:

    Same for me. Placed 698. Should have received Terrax. @RichTheMan

    What was your score?
    10.2 mil
    I can't see my rank. My score was 10.266 mil.
    Was your score high, close to 10.3 mil?
  • bloodyCainbloodyCain Member Posts: 910 ★★★
    When can we get an update on this? I wanna test Terrax so bad right now. Why does it seems like KABAM turns a blind eye on this? No further update other than from Kabam Miike.

    By this time, don't they should have learned that players hate being left hanging? Everyone hates it even in real life. The only different is that some of us can be more patient.
  • SummonerNRSummonerNR Member, Guardian Posts: 13,188 Guardian
    bloodyCain said:

    When can we get an update on this? I wanna test Terrax so bad right now. Why does it seems like KABAM turns a blind eye on this? No further update other than from Kabam Miike.

    By this time, don't they should have learned that players hate being left hanging? Everyone hates it even in real life. The only different is that some of us can be more patient.

    Well, they weren’t gonna realistically be able to have someone resolve it on a Sunday Night.

    Miike (as other Mods do as well) at least look in on the Forums even from Home after-hours,

    But I’m sure it will take staff being back in the office (or at least during regular work-day hours if some of the resolution/developer staff are in a work-from-home situation) before they would be able to fix the Qualifying Champ amount and send out corrected rewards.
  • SummonerNRSummonerNR Member, Guardian Posts: 13,188 Guardian
    GoldenArchivist said:


    I can't see my rank. My score was 10.266 mil.

    @GoldenArchivist , FYI in future, only time you can see your actual Rank Position is BEFORE you actually Claim the Rewards. As seen by others showing their Rank, they go into Stash-Rewards (once rewards are out) and then it shows you the Rank Position. Screencap it or just take note, then you can Claim them.

    Once you Claim them, you'd only be able to see the % range you were in (not the actual Rank #).
  • LeanbisonLeanbison Member Posts: 130 ★★
    GoldenArchivist said:

    Leanbison said:

    AzKicker316 said:

    Leanbison said:

    Same for me. Placed 698. Should have received Terrax. @RichTheMan

    What was your score?
    10.2 mil
    I can't see my rank. My score was 10.266 mil.
    Was your score high, close to 10.3 mil?
    My score was 10,221,626
  • FeuerforstFeuerforst Member Posts: 3
    edited March 2020
    My Score was 11.146.266 and thats more than enough for the 4*

    As you can see here the Score went down a lot the last Weeks:
    https://docs.google.com/spreadsheets/d/1sJtSVnjhhRNxpiuMR5uXrsTlrsXMjp9TNO7JHDXhtsk/edit#gid=226326979

    And Terrax is a realy "bad" Champs so ~8mio should be enough to reach the Top 800 :)
  • bloodyCainbloodyCain Member Posts: 910 ★★★
    SummonerNR said:

    bloodyCain said:

    When can we get an update on this? I wanna test Terrax so bad right now. Why does it seems like KABAM turns a blind eye on this? No further update other than from Kabam Miike.

    By this time, don't they should have learned that players hate being left hanging? Everyone hates it even in real life. The only different is that some of us can be more patient.

    Well, they weren’t gonna realistically be able to have someone resolve it on a Sunday Night.

    Miike (as other Mods do as well) at least look in on the Forums even from Home after-hours,

    But I’m sure it will take staff being back in the office (or at least during regular work-day hours if some of the resolution/developer staff are in a work-from-home situation) before they would be able to fix the Qualifying Champ amount and send out corrected rewards.
    Ah. It is Sunday over there. My bad. It's Monday here (work day) so I mistakenly applied that to the rest of the world.
  • ubiquitousWindubiquitousWind Member Posts: 121 ★
    I score just over 12 mil in the 4* Terrax arena and was around 302nd rank. I submitted a ticket to Kabam support and received the response below. It can’t possibly be correct since it showed Top 800 until the rewards went out.

    —————————

    Thank you for getting back to us. I understand that you didn't receive the appropriate rewards from the 4-Star Terrax Arena. I can definitely answer your inquiry.

    Please be informed that only the top 1-50 Summoners will receive 4-Star Terrax from the Arena that you are referring to. Here's a screenshot of the rewards list:
    Image_2020-03-30_19-23-21.png
    The 800 is the 5-Star Hero Crystal Shards that you will receive together with 4-Star Terrax if you made it to Rank 1-50.

    I hope this addressed your concern and has clarified the confusion.

    Should you have additional questions and clarifications, feedback and suggestions in mind regarding this incident, feel free to share it with us by responding to this case. Rest assured that we will be more than willing to assist you further.

    Wish you all the best and have a great day!


    Best Regards,
    Xaijhe
    Kabam Support
  • RRNYRRNY Member Posts: 25 ★
    Kabam Miike said:

    Definitely a bug. Looking into it.

    Any update? I guess we shouldn’t submit tickets based on reply above from cs that only top 50 get champ.
  • FeuerforstFeuerforst Member Posts: 3
    Xaijhe from the Support must be new or **** :)

    So 150 Players can get the 5* but only the Top 50 get the 4* wich is nearly useless because a 4* is not usable in Act 6? Sounds Logic....
  • Lvernon15Lvernon15 Member Posts: 11,598 ★★★★★
    Feuerforst said:

    Xaijhe from the Support must be new or **** :)

    So 150 Players can get the 5* but only the Top 50 get the 4* wich is nearly useless because a 4* is not usable in Act 6? Sounds Logic....

    Support responses are bots, if it’s something that doesn’t fit a clear pre set message just something that seems relatable will be sent even if it’s complete misinformation
  • UnknownUnknown
    This content has been removed.
  • AdonislinkAdonislink Member Posts: 27 ★

  • NTX69NTX69 Member Posts: 3
    Is there no update on this issue as I find it quite disappointing that I had to grind for 3 days and be taken for a fool like that and suddenly tonight the rewards are displaying Correctly on the new arena for Terrax. Please sort this out asap @Kabam Miike @Kabam Vydious
  • NenenseNenense Member Posts: 4
    Alguma informação a respeito?
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