Game down since last night (CN Region)

BillGrossBillGross Member Posts: 8 ★
in Bugs and Known Issues
Hi, I wonder if the game is down for anyone out there or is it just me. Since I don’t see a post about this issue till now, I assume it’s not a common issue for the general community. Usually I can see posts about game crash almost immediately on this forum. But it has been five hours since I see the scheduled maintenance message and it’s still there.
Not sure what’s going on. Hope someone can help. Thx!

Comments

  • RemeliRemeli Member Posts: 608 ★★★
    Try reinstalling the game maybe?
  • Andy_1900Andy_1900 Member Posts: 6 ★
    Experiencing the same issue
  • BillGrossBillGross Member Posts: 8 ★
    Just tried reinstalling the game, but it did not work.
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    In solidarity with China’s national mourning observance taking place Saturday, April 4, we will temporarily shut down Marvel Contest of Champions in China on April 4, 00:00 - 23:59 CST.
  • DP3030DP3030 Member Posts: 15 ★
    I’m having similar issue, ever since you pushed your fix I can’t get past this...

  • UnknownUnknown
    This content has been removed.
  • KittytamerKittytamer Member Posts: 25 ★
    I too have been affected. I am in an ally that requires 10 people to finish map. I don’t understand why you guys couldn’t tell us early, give us a bit of forewarning so adjustments could have been made. I tried logging on at 4 am (China time) to get my initial moves in for AQ and set my alarm for 8:30 to do same. But only found out about this thru forums??

    Please let us know how you plan to rectify this, we missing out on 4 hour crystals, daily crystal, loyalty for helping alliance members, wasted energy for EQ, wasted time trying to grind out for champs in arenas, not to mention putting on extra stress upon alliance mates who aren’t from China.

    I am quite upset about this since you guys didn’t even try to reach out to players here before wasting their time..
  • mydnightmydnight Member Posts: 671 ★★★
    Kittytamer said:

    I too have been affected. I am in an ally that requires 10 people to finish map. I don’t understand why you guys couldn’t tell us early, give us a bit of forewarning so adjustments could have been made. I tried logging on at 4 am (China time) to get my initial moves in for AQ and set my alarm for 8:30 to do same. But only found out about this thru forums??

    Please let us know how you plan to rectify this, we missing out on 4 hour crystals, daily crystal, loyalty for helping alliance members, wasted energy for EQ, wasted time trying to grind out for champs in arenas, not to mention putting on extra stress upon alliance mates who aren’t from China.

    I am quite upset about this since you guys didn’t even try to reach out to players here before wasting their time..

    The only option to play is to use a VPN. Barring that, I guess everyone over here is screwed.
  • GiganteaGigantea Member Posts: 111 ★
    Last day of AQ, I have 2 accounts and can’t do anything today.
  • GiganteaGigantea Member Posts: 111 ★
    Do we get a grace day for Cavalier calendar? If not we gonna missed the T2A.

    @Kabam Miike
  • adknight27adknight27 Member Posts: 45 ★
    Guys if you can get on your VPN you can log on, it worked for me and isn’t against rules, but good luck keeping the connection.
  • HarpenerHarpener Member Posts: 41 ★
    China only announced the 24 hours of no gaming, no online streaming, and no tv shows on the 3rd late at night. There wouldn’t have been enough time to warn players
  • mydnightmydnight Member Posts: 671 ★★★
    I'm fairly sure an in-game message or an announcement in the forum's would have been easy to do.
  • crossshattercrossshatter Member Posts: 250 ★
    so I will miss 500 five star shards because you guys are celebrating a 3 minutes moment for 24 hours?
  • mydnightmydnight Member Posts: 671 ★★★
    https://youtu.be/wSJ8qL9MvUA

    Prof Hoff sums it up.
  • adknight27adknight27 Member Posts: 45 ★
    So self isolation, no gaming, no TV as I can’t watch Chinese news... guess I’ll be doing those squats all day
  • TelmaraelTelmarael Member Posts: 40 ★
    How do I get the refund on my daily cards for that? I’m literally missing out on something I payed money for. Besides, my alliance members have literally no idea why I’m missing from aw and aq.
  • KittytamerKittytamer Member Posts: 25 ★
    edited April 2020
    I have a vpn router at home and still cannot get on. Now I have to stay up until past midnight to ensure I help my ally finish last day of AQ and place for off season war.

    On the front lines though, I don’t think service providers got the memo as I am hearing the sounds of my neighbor’s tv thru the walls. I have been pretty tuned into the ongoings but this is the first I heard abt the government mandate. Again, a simple in game message prior to forced lockout instead of the dubious “game down for maintenance” would be more professional.
  • DNA3000DNA3000 Member, Guardian Posts: 19,690 Guardian
    crossshatter said:

    so I will miss 500 five star shards because you guys are celebrating a 3 minutes moment for 24 hours?

    It seems to be more than that. At least from what I can gather from news sources, the Chinese government took steps to cancel all “public entertainment” for that day, including things like entertainment television programming. Mobile game operators in China were also temporarily shutting down their servers, according to some news reports.

    See: https://www.hollywoodreporter.com/news/chinas-mobile-game-servers-shutter-24-hours-coronavirus-memorial-1288471

  • mydnightmydnight Member Posts: 671 ★★★
    DNA3000 said:

    crossshatter said:

    so I will miss 500 five star shards because you guys are celebrating a 3 minutes moment for 24 hours?

    It seems to be more than that. At least from what I can gather from news sources, the Chinese government took steps to cancel all “public entertainment” for that day, including things like entertainment television programming. Mobile game operators in China were also temporarily shutting down their servers, according to some news reports.

    See: https://www.hollywoodreporter.com/news/chinas-mobile-game-servers-shutter-24-hours-coronavirus-memorial-1288471


    All public entertainment has been cancelled for weeks already bc of covid-19. Today is the Chinese traditional Tomb Sweeping day in which most people go to visit their ancestors graves.

    As I said before, other mobile games are fine to play. So......
  • SummonerNRSummonerNR Member, Guardian Posts: 12,833 Guardian
    edited April 2020
    Not sure why Gov't would shutdown all forms of “in-home“ entertainment, if parts of the country are still under quarantine, making people want to go outside where they probably shouldn’t be.
    But sounds like the Gov't wanted these gaming companies included in the shutdown (not just gaming companies deciding for themselves to shutdown).
    (and the 3-minute moment of silence was just one part of it, the rest was dictated to be full 24 hrs)


  • mydnightmydnight Member Posts: 671 ★★★
    Regardless, I still think people who got totally screwed yesterday deserve some kind of compensation or at least be acknowledged.

    This one should not just be swept under the rug.
  • UnknownUnknown
    This content has been removed.
  • mydnightmydnight Member Posts: 671 ★★★
    Again, not all games went down. People deserve to get what they lost. Kabam made the choice.
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Players affected by the downtime in the region will have received an in-game mail with a gift attached as a thanks for their continued support and understanding.
This discussion has been closed.