Update install delay

DumpstermetalDumpstermetal Member Posts: 7 ★
in Bugs and Known Issues
I downloaded the new update from the play store but when I launch the game, it says it will take 200+ minutes to complete installation and basically stalls - no progress - missing the final hours of July event - cant seem to send help request ticket on this site..

Comments

  • YinzerCrewYinzerCrew Member Posts: 14 ★
    edited August 2020

    Delay? Try 15000 minutes
    I was at 430 for the update and made the dumb decision to reinstall
  • YinzerCrewYinzerCrew Member Posts: 14 ★
    C'mon kabam. You don't monitor your servers? Want my public IP address?
  • YinzerCrewYinzerCrew Member Posts: 14 ★
    edited August 2020



    I stopped and reopened then let it sit (for 27 minutes). Clearly there is an issue
  • YinzerCrewYinzerCrew Member Posts: 14 ★


    50 minutes have passed. No change. What if I were a new player?
  • ranjancheemaranjancheema Member Posts: 1

    This is insane
  • YinzerCrewYinzerCrew Member Posts: 14 ★


    My session timed out overnight. 7 hours later...no change. Still an issue. My alliance will be impacted now and the longer this goes on the less I care about returning to the game.
  • YinzerCrewYinzerCrew Member Posts: 14 ★


    Still waiting...
  • YinzerCrewYinzerCrew Member Posts: 14 ★

    Still waiting...
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hey there. Have you deleted the App and downloaded it again? A fresh install might solve this problem.
  • YinzerCrewYinzerCrew Member Posts: 14 ★

    :'(
  • DumpstermetalDumpstermetal Member Posts: 7 ★
    I haven't because YinzerCrew said he did and it drastically increased the wait time... i suppose I could try seeing as I cannot play now either way..
  • DumpstermetalDumpstermetal Member Posts: 7 ★
    Well I tried deleting and reinstalling the app and now my wait has jumped by 10'200 minutes - exactly as it did to Yinzer..
  • soufalassoufalas Member Posts: 9 ★
    same problem here reinstall it and now is longer the download but it doesnt load
  • soufalassoufalas Member Posts: 9 ★
    u need to fix this my ally needs me we play map 7 come on its 3 hours like this
  • soufalassoufalas Member Posts: 9 ★
    @Kabam Miike come on stil nothing not even answer us..
  • GamecodeOneGamecodeOne Member Posts: 87 ★
    Same here, can’t update the game. Delete and reinstall, but still not updating. Just more to download.
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