I got robbed

I opened my grandmaster crystal and it landed on a five star blade but instead I got a 3* venom dupe. The venom was just to the right of the 5* blade. What the heck kabam the crystal landed on a 5* blade but I only received a 3* venom dupe. MAJOR BUG please fix quickly. I know you probably won’t but it’s be great if you gave me back my 5* blade but I understand if you don’t. My player name is Llessur and my alliance tag is a3p.
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Edit: Wait, did you think you could trick Kabam like that?
The animation is meaningless
And while you are at it could you dupe my 6* void/omega/colossus?
A bug like that surely can’t happen twice like that in the same version of the game unless it’s Kabam intentionally doing it to make you more addicted to buying crystals. The sheer nerve of kabam sometimes weeeooo.
Wanna file a class action lawsuit with me?
The Crystal Spin you see in the game is merely a visual effect. It doesn't always show the Champion you'll receive or reflect the likelihood of obtaining them.
In future, you can avoid any Crystal Spin animation confusion by using the “Open Crystal” feature, located at the bottom right of the Crystal Vault screen. This will automatically open up to 10 Crystals that are currently in the Crystal Vault and will not affect the drop rate in any way.
You can find more information HERE about the Crystal Spin animation.
If you have any further questions or concerns about the Rewards you received from this Crystal, I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.