Please respond to the multitude of posts inre ingame problems
Camby01
Member Posts: 572 ★★
I am tired of getting directed to the bugs/issues thread when nothing comes from it. It's all well and good when there are random complaints about, well random stuff, however, the canned response of tell us your device/op system/update status gets very old when there is zero improvement. If there is a change, it is almost invariably flawed. I could literally pay some teens in pizza and caffeine that would do a better job doing QA. Your dev diary is a joke if you will not address the fundamental flaws in the game.
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Comments
We're constantly working to make improvements to the game and the reports we receive in those threads help us to do that. However, there are many devices capable of running the game and many different reasons why things like these can happen. We are not going to be able to resolve all lag or performance issues for all users because unfortunately, there is no "one-fix-all" solution.
We request that any reports of lag, crashing or performance issues be confined to those threads as it allows us to keep everyone's feedback in the same place instead of having lots of different threads about the same issue being spread out over many different Forum pages. It also makes it easier for us to identify specific issues and trends. Regardless of what you may think, every report is thoroughly reviewed in an effort to make improvements in future updates.
With that being said, these Forums are a place for community discussion, not one-to-one support. If you've encountered an issue and provided feedback in one of the dedicated threads, thank you! Rest assured, we are looking into your concerns. However, if there's something which you feel requires a direct response, I recommend reaching out to our Support Team by clicking HERE.