change my email

ShivanshuShivanshu Member Posts: 8 ★
edited January 2021 in Suggestions and Requests
i asked kabam support to change my email and they response to it by sending me a email where they write that we have changed you email to @gmail.com ... to see changes you need to restart the game but its been 4 days and in login section its still shows my pervious email i dont know what to do now?
Post edited by Kabam Porthos on

Comments

  • winterthurwinterthur Member Posts: 8,135 ★★★★★
    You write it to Support again to explain the issue you have.
  • SummonerNRSummonerNR Member, Guardian Posts: 13,200 Guardian
    Do you still know the full email/password for that original Kabam ID Game login (for safety sake, in case below doesn’t work) ?

    If so, might try logging out from game (not just closing game and re-open), but actually logout. Then close/re-open, and then try logging in with the NEW email (that they said they changed it to).

    Could be that until you logout it is just continuing to show you still being logged in under the older email.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey @Shivanshu, welcome to the Forums!

    As @SummonerNR kindly suggested above, I too recommend logging out of the game and trying to log in using the new credentials. If that doesn't work, please get back in touch with our Support Team for further assistance.
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