Arena issue?

Dredman89Dredman89 Member Posts: 36
Hello

This may have been highlighted previously so apologies if that the case.

I have recently experienced an issue when doing arenas where the champs would turn white as though there was a spotlight on them. Don’t think it’s intentional and sometimes can be quite off putting.

Might be worth looking into if it’s affecting other players too.

Thanks

Comments

  • Dredman89Dredman89 Member Posts: 36

  • Dredman89Dredman89 Member Posts: 36

  • Kabam ValkyrieKabam Valkyrie Moderator Posts: 698
    Hi there!

    Thank you for reporting this bug! To help track down the cause of the issue, would you mind filling out this information?

    Please include as much information from this template as possible with your report.

    Device and Version: (Example, iPhone 7) Be sure to include make and model of the device you are playing on when experiencing the issue.

    Device Operating System: (Example, iOS 11) You can find out the operating system on an iPhone by going to Settings, then General and scrolling down to “Version.” You can find the operating system version on Android by going to Apps, then Settings and “About Device.”

    Mobile Carrier: (Example AT&T) If your device uses cellular data, please include information about your data provider.

    Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both?

    Game Version Installed: To check which version of the game you have installed, go to the App Store or Play Store and confirm that you have the latest version installed which will show you the number. (Example, 17.1.5)

    Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena, Alliance Quest or Alliance War.

    Champions Affected: Which Champions are affected by this issue? What is their Rank, Level and which Signature Abilities do they have unlocked?

    Active Boosts: Are you using any boosts when you experience this issue?

    Description of the Issue: Please include a full and complete description of the problem you are experiencing with as much relevant detail as possible. Include how often it happens (once, sometimes or always) and how long you've been experiencing the issue.

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  • Dredman89Dredman89 Member Posts: 36
    Yeah no problem

    Device: iPhone 11 Pro

    Software version : 14.7

    Mobile network : 3

    Both cellular and WiFi

    Game version : 32.0.0

    Only noticed the issue in arena game mode

    Noticed issue with a various champ base, not a specific champ size etc but I would say the issue is not champ specific it is in one section of the map, the pictures I have included in my post I have had to manoeuvre both champs into the area which is white whilst fighting.

    It doesn’t happen all the time, mostly sporadic, maybe 1 in 20 fights on a large grind. Happens in all arenas across both basic, featured and catalyst arenas.

    The only pictures I have available are in the OP

    Thanks
  • Thanks_D19Thanks_D19 Member Posts: 1,480 ★★★★
    Dredman89 said:

    Yeah no problem

    Device: iPhone 11 Pro

    Software version : 14.7

    Mobile network : 3

    Both cellular and WiFi

    Game version : 32.0.0

    Only noticed the issue in arena game mode

    Noticed issue with a various champ base, not a specific champ size etc but I would say the issue is not champ specific it is in one section of the map, the pictures I have included in my post I have had to manoeuvre both champs into the area which is white whilst fighting.

    It doesn’t happen all the time, mostly sporadic, maybe 1 in 20 fights on a large grind. Happens in all arenas across both basic, featured and catalyst arenas.

    The only pictures I have available are in the OP

    Thanks

    I have seen this in questing as well. It is a lighting issue where the lights put on champs in special attacks aren’t disappearing
  • winterthurwinterthur Member Posts: 8,058 ★★★★★
    I am seeing this same issue OP highlighted.
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