So no action taken for gift event cheaters?
KittyPrider001
Member Posts: 1 ★
Dear Kabam,
Since the gift event rewards will be rolled out from 12pm PST today, can I assume no action taken for event cheaters?
I knew many many cheaters bought more than 20,000 cheap crystals with $1.5 per crystal and have more than 4 R4s now, do you think it is fair to the players who bought each crystal with $10?
Looking forward to hearing from you.
Since the gift event rewards will be rolled out from 12pm PST today, can I assume no action taken for event cheaters?
I knew many many cheaters bought more than 20,000 cheap crystals with $1.5 per crystal and have more than 4 R4s now, do you think it is fair to the players who bought each crystal with $10?
Looking forward to hearing from you.
10
Comments
They’re taking longer for that reason, they have to filter out the cheaters. Not everything Kabam does is bad, you gotta give them a chance.
To do that, we need more information from our Partners though and don't have access to that on demand. When they share that info with us, we will take action on both those that sold the Gifts, as well as those that bought them, as we have done in the past.
They believe that if something makes them jump to a conclusion, then it must be correct. If it confirms their predetermined narrative, then it is undeniable.
Critical thinking is a lost art.
Secondly, no one just starts with the alliance there with. Everyone starts off as a journeyman and you go from Team to team until you find the right fit. Now if you happen to be the only common denominator in which cheating has seen the pop up in multiple team, that is the red flag but again there has to be legit proof and not just baseless accusations and not just the claim that "they did better than me, so they're obviously cheating."
If people are buying Google Play or Apple gift cards using weird currency exchange tricks, or by stealing them from unsuspecting people who had their SIM cards cloned, or whatever, there's literally no way for Kabam to investigate that directly. That would be like someone robbing a bank and using the proceeds to by Apple gift cards from a 7-11 and using those to buy Odins. Kabam has no way to know that happened. The money was real, the guy at the 7-11 had no reason to not sell the gift cards, Apple had no reason not to accept the gift cards, and Kabam had no reason to not credit the units to the account. Nothing about any of these transaction is in any way "fraudulent" in a way anyone could detect just by watching.
If someone performs fraud that is actually *caught*, this can propagate upstream eventually to Kabam. If someone performs credit card fraud to steal currency to buy Apple gift cards to then buy Odins for their customers for pennies on the dollar, if that credit card fraud is eventually detected then the credit card companies will inform the merchants that purchases were made to. Apple would get informed. Apple then has to inform Kabam. And *then* Kabam can in theory take action.
This often takes 30 - 60 days. Someone has to notice fraudulent charges. This often only happens when they review their bill. The merchant bank is informed, they pass that up to the credit card network (i.e. VISA), and then they conduct an investigation. It can take anywhere from a day to a week. The notifications go out, companies do their own investigation, and this takes time to propagate. I've been directly involved in many of these fraudulent back traces, and they all took weeks from the moment the fraudulent activity theoretically took place until all parties were notified.
Other kinds of fraud have their own investigation timelines, and unfortunately many go unreported. Unreported fraud is something Kabam has no power to detect or respond to.