KABAM you've robbed me

Mrpopossj4Mrpopossj4 Member Posts: 66 ★
in Bugs and Known Issues
So I bought the quicksilver bundle and I've received nothing in my account but the money is taken out from my bank can you please do something.

Comments

  • Mrpopossj4Mrpopossj4 Member Posts: 66 ★

  • Mrpopossj4Mrpopossj4 Member Posts: 66 ★

  • Mrpopossj4Mrpopossj4 Member Posts: 66 ★
    As
  • Mrpopossj4Mrpopossj4 Member Posts: 66 ★
    As you can see I've have proof
  • Pascals001Pascals001 Member, Guardian Posts: 128 Guardian
    Send a ticket. Posting here won't get anything I think.
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, our Support Team should be able to lend a hand here. You can reach them from the game’s home screen by clicking the gear-shaped icon in the top-left corner of the screen and scrolling down to the button labeled “Support”. You can also reach them here.
  • Mrpopossj4Mrpopossj4 Member Posts: 66 ★
    @Kabam Zibiit but my Google play doesn't show the payment is made but the money has still been taken out
  • UnknownUnknown
    This content has been removed.
  • CoatHang3rCoatHang3r Member Posts: 4,965 ★★★★★
    Why does the receipt from google say yesterday?
  • Mrpopossj4Mrpopossj4 Member Posts: 66 ★
    @CoatHang3r it says yesterday because today is the 1st time I used my card I don't want to post full screenshot
  • Mrpopossj4Mrpopossj4 Member Posts: 66 ★
    @Kabam Zibiit I can't wait for support it's been over 2 hours and not a single word please could something be done
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    It may take some time for the Support Team to fully investigate, but they will get back to you as quickly as possible. They are also the ones best equipped to look into this as they have the tools and access best suited to do so. While we are equipped to handle different things, the forum moderators here don't have the same tools or account access needed to look into this as thoroughly as the Support Team can.
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