**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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My units..where are they?
CitizenBrain
Posts: 16 ★
I bought my semi yearly Odins chest.
My units were never credited. I Contacted support (big help) 6 hrs later I still have not gotten what I paid for. I recieved one response asking for my proof of transaction...then just radio silence. Nothing. I'm trying to remain calm here as I don't want to get banned...but someone at kabam needs to wake up thier support staff and get me what i paid for. Almost 3 years here and things like this are really trying my patience.
My units were never credited. I Contacted support (big help) 6 hrs later I still have not gotten what I paid for. I recieved one response asking for my proof of transaction...then just radio silence. Nothing. I'm trying to remain calm here as I don't want to get banned...but someone at kabam needs to wake up thier support staff and get me what i paid for. Almost 3 years here and things like this are really trying my patience.
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This discussion has been closed.
Comments
Unfortunately, we don't handle account specific things here on the forums, so I must ask that you hold out for a response from Support. It's great that you contacted them so quickly to get the ball rolling, so it's simply a matter of waiting now.
As we can't assist with this, and you've taken the steps you needed to, this particular thread will be closed, but I hope they find out where your Units went for you soon!