Ticket reply time

SerggggggggSergggggggg Member Posts: 15 ★
edited March 2023 in General Discussion
Does anyone know how long it takes Kabam to reply to a ticket? I’m super eager to complete Act 7.4.6 but I don’t wanna use any resources on my account incase Kabam can help with a problem I had. Thanks everyone.
Post edited by Kabam Ahab on

Comments

  • SerggggggggSergggggggg Member Posts: 15 ★
    I accidentally bought a 600 unit offer after I opened a crystal. It was one of those pop up offers.
  • PikoluPikolu Member, Guardian Posts: 7,715 Guardian
    The shortest I've seen kabam respond is like an hour, the longest I've seen is like 3-5 days. Just depends on what it is and how stacked their queue is.
  • SerggggggggSergggggggg Member Posts: 15 ★
    edited March 2023
    Thank you @Pikolu
  • CoppinCoppin Member Posts: 2,601 ★★★★★
    Sergggggggg said:

    I accidentally bought a 600 unit offer after I opened a crystal. It was one of those pop up offers.

    Probably taking longer cause of the weekend
  • SerggggggggSergggggggg Member Posts: 15 ★
    @Coppin ok I get it thanks for replying
  • Kabam AhabKabam Ahab Moderator Posts: 956
    Hi Sergggggggg! It can take up to 72 business hours for the Support Team to respond. We appreciate your patience!
This discussion has been closed.